About the position
The Orchards is seeking a courteous and friendly individual to greet visitors and support staff by providing clear communication to all employees. This role involves teamwork and a variety of administrative tasks to ensure smooth operations within the facility.
Responsibilities
- Greets visitors promptly with a courteous manner.
- Screens calls to determine urgency and nature, referring to appropriate staff or processing requests.
- Maintains confidentiality of all records and residents’ information.
- Routes mail and messages to appropriate individuals or departments.
- Conducts walk-in tours for prospective residents.
- Corresponds with residents and/or families regarding needed information.
- Interacts with residents and visitors in a considerate, helpful, and courteous manner.
- Performs administrative support tasks such as making copies, phone calls, and emails.
Requirements
- High school diploma or equivalent is required.
- Office skills training and experience is preferred.
- Ability to read, analyze, and interpret general business periodicals and technical procedures.
- Ability to write reports and business correspondence.
- Ability to effectively present information and respond to questions from various stakeholders.
- Ability to apply advanced mathematical concepts to financial analysis.
- Ability to apply principles of logical thinking to a wide range of problems.
- Proficiency in integrated general ledger accounting software, email software, and spreadsheet and word processing software.
Nice-to-haves
- Accounting experience in a senior care environment.
- Knowledge of Medicare, third-party insurance, and other billing methods.
Benefits
- Annual physical and tuberculosis testing required.
