Residential Manager

About the position

The Residential Manager is an exempt position responsible for managing the Adele Gilbert and Darlington Residential Treatment Facilities. This role involves overseeing the staff, ensuring compliance with treatment protocols, and maintaining a safe and therapeutic environment for residents. The manager will also be involved in administrative tasks, including budgeting and staff scheduling, while providing leadership and support to the team.

Responsibilities

• Monitor and supervise Mental Health Technicians at Darlington (MHTs), Mental Health Technician Supervisor at Adele Gilbert, Forensic Liaison at Adele Gilbert and Licensed Practical Nurse (LPN).
• Ensure the facilities are properly staffed at all times.
• Oversee the staff schedule and provide administrative supervision to all program staff.
• Oversee staff documentation compliance, including training, assessments, and performance.
• Facilitate the hiring and onboarding process for supervised positions.
• Ensure all aspects of treatment provision are coordinated, scheduled, and executed, including medical care, psychiatric care, and any other services provided.
• Complete reports on a scheduled basis, review and update policies and procedures.
• Assist in the preparation for hurricane season, internal/external audits, and licensing processes.
• Ensure building safety and maintenance along with the Residential Director.
• Act as the Safety Coordinator for the facilities, ensure drills are completed, and company vehicles are maintained following all FDOT requirements.
• Monitor and maintain accurate records of petty cash funds, as well as room and board payments through accurate and timely completion of reimbursement to the agency's fiscal department.
• Maintain the program budgets, along with the Residential Director, and monitor spending.
• Maintain a professional working relationship with other service providers and/or community partners.
• Ensure a safe and therapeutic environment by being a positive role model for the development of socialization and other skills for all residents.
• Respond to emergencies and provide crisis intervention.
• Participate in Emergency Preparedness Plan, including working off-site during an evacuation, by actively participating in the RTF Team A and Team B model during hurricane season.
• Perform all other duties as assigned.

Requirements

• High School Diploma or equivalent, plus ten (10) years experience in the residential setting.
• Bachelor's degree in social work or related field, preferred.
• Must have a Med Tech certification.
• At least two (2) years experience working with co-occurring disorders.
• At least two (2) years' of supervisory experience is preferred.
• Obtain and maintain Food Manager certification in CPR, HIV, and First Aid within 30 days of employment.
• Proficient with Microsoft Office suite, myAvatar, and Electronic Health Records.
• Experience in areas of program planning, evaluation, budget development, and management (preferably related to mental health or aging services) is preferred.
• Strong verbal and written communication skills.
• Excellent organizational and decision-making skills.
• Ability to work in a stressful environment under sometimes difficult client situations, including potential exposure to clients who may be verbally and/or physically aggressive.
• May be exposed to communicable diseases and bloodborne pathogens, and wear personal protective equipment as required by the exposure control plan and safety program.
• Ability to lift and/or carry supplies, files, medication, etc., up to 25 lbs.
• Must have a valid driver's license with auto insurance coverage.

Nice-to-haves

• Experience in areas of program planning, evaluation, budget development, and management (preferably related to mental health or aging services) is preferred.

Benefits

• $52,500 annual salary
• 15 PTO Days per year
• 13 Paid Holidays
• Medical, Dental & Vision insurance
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity and Specified Disease insurance
• Paid Life/AD&D insurance
• Pet, Legal and Identity Theft programs
• Mileage Reimbursement
• Continuous training and professional development opportunities
• An opportunity to make the world a better place!