About the position
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Product Delivery Senior Associate on the Risk Decision Product team, you will be responsible for providing real-time and batch decision-making across the Risk life cycle, from Offer Generation and Acquisitions to Account Management and Collections. You will utilize internal data, third-party/external data, customer information, and models to maximize profit, manage risk, and deliver shareholder value. This will be achieved through the rapid deployment of Risk strategies in a controlled environment. As a part Risk Decision product team you will lead initiatives which deliver a customer-centric Risk service to improve customer experience, enhance risk management capabilities, and maximize profit within the risk appetite. You will partner across the business to execute on an ever-evolving roadmap to drive business objectives by leading cross-functional teams to deliver comprehensive features and experiences to market with an agile mindset that fosters teamwork and collaboration.
Responsibilities
- Utilize your experience with Agile product development and demonstrate proven skills to be a key contributor in a fast paced environment covering one or more of the Risk Decision Engines.
- Partner across Risk to help lead the continual build-out of the product roadmap.
- Define product initiatives for new features and enhancements.
- Collaborate with business, architecture and technology to ensure a unified product landscape.
- Provide clear vision and scope documentation, workflows, detailed epics/features, use cases and other materials as needed to support design, development and infrastructure.
- Build and leverage partnerships across business & IT groups and follow best practices for Agile delivery and reporting.
- Partner with the Technology Project Manager and Development teams and ensure all business deliverables and tasks are completed.
- Create and maintain dashboards/reports, and track initiative metrics.
Requirements
- 5+ years of experience in financial services or related industry.
- Strong understanding of, or experience working in, an Agile development framework.
- Experience authoring business requirements, defining user stories and execution, including bringing together cross-functional teams within an Agile development framework.
- Ability to execute via successful internal partnerships with other organizations.
- Ability to influence peers with diverse points of view and building consensus.
- Structured thinker and effective communicator with excellent written communication skills.
- Highly self-motivated with ability to remain composed under pressure and excel during periods of ambiguity.
- Experience using tools like Jira, Sharepoint, Visio to manage the backlog.
- Experience in Risk Management or business product management.
- Experience in the following areas: Resource Management; Business Analysis - translate to Requirements; Problem Solving; Conflict Resolution.
