Sales and Marketing Coordinator - Doubletree by Hilton San Jose

About the position

DoubleTree by Hilton Hotel San Jose is looking for its next Sales and Marketing Coordinator! Located three miles from the City Center is where you will find our hotel where our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program. In addition, the property offers free meals during shifts. We know that you'll love being a part of the Hilton team that was ranked #1 on Great Places to Work and on Fortune's World's Best Workplaces list! The hourly rate range for this role is $23.00-$25.00 per hour and is based on applicable and specialized experience and location.

Responsibilities

• Responsible for initiating reservations for group attendees and for Airline crew, preparing rooming lists, revising existing reservations, building group blocks in the PMS and R&I.
• Data entry using Delphi FDC, Microsoft Word, Excel, R&I, Passkey, OnQ PMS.
• Responsible for processing commissions, rebates, comp rooms earned, complete pick up and ensure billing is complete, including securing credit card from customers and entering into PMS.
• Initiating and copying and distributing of internal/external letters, forms, bookings, contracts, resumes, reports, room lists, schedules, key packets and mail as needed.
• Answer telephone and assist internal and external guests with requests.
• Attends departmental meetings and other scheduled meetings to support business operations.
• Keep work area clean and organized.
• Assist with special projects assigned by management.
• Maintain a good working relationship with other departments, employees, and guests.

Requirements

• Ability to effectively communicate in English.
• Experience with Microsoft Word, Excel, PowerPoint and Outlook.
• Ability to work independently and in a group environment with strong interpersonal and team work skills.
• At least one (1) year of administrative experience is required.

Nice-to-haves

• Sales, Front Desk, or Marketing experience is an asset.
• Hotel experience is an asset.
• Experience with OnQ PMS and/or Delphi is a plus.
• 4-year college degree preferred.

Benefits

• Competitive health benefits.
• Career growth opportunities.
• Go Hilton travel discount program.
• Free meals during shifts.