Under the general supervision of the Bureau of Correctional Enterprises (BCE) Sales and Marketing Manager, this position is primarily responsible for learning current and new enterprise resource planning (ERP) systems including entering complex furniture and sign orders, maintaining customer relationship management (CRM) software and data, and conducting and/or assisting in the research, design, development and marketing of new and existing products. The position also provides technical and customer services to customers, and miscellaneous administrative support to BCE management staff. In addition, this position performs a variety of inside sales duties including the representation and promotion of BCE wood and metal furniture, upholstered seating and other products for sale to tax supported and tax-exempt (non-profit) agencies and organizations.