Sales & Marketing Coordinator

About the position

As a Sales Counselor at St. Joseph of the Pines, you'll play a vital role in promoting our Assisted Living community (The Coventry) by guiding prospective residents and their families through the decision-making process. Your goal is to build strong, compassionate relationships while achieving occupancy goals through personalized service, strategic outreach, and effective sales practices. We're seeking a dynamic professional with a clinical background, strong knowledge of assisted living admissions, and expertise in memory care services, who thrives in a fast-paced, mission-driven environment. Your ability to build trust, assess care needs, and guide prospective residents into a safe and nurturing community is critical to our success.

Responsibilities

• Develop and maintain relationships with prospective residents, families, and referral sources.
• Conduct tours, respond to inquiries, and guide clients through the entire sales process-from initial contact to move-in.
• Execute marketing plans, including external sales calls and on-site events such as open houses and seminars.
• Collaborate with leadership to ensure a welcoming and engaging community environment.
• Track and report all sales activities, inquiries, and census updates through our lead management system.
• Maintain model suites and coordinate new resident move-ins with appropriate teams.
• Lead networking efforts within the local market to promote our community and increase visibility.

Requirements

• Bachelor's degree with 2 years direct sales experience in apartment sales, retirement living sales and/or leasing sales or the equivalent combination of education and direct sales management selling experience in apartment sales, retirement living sales and/or leasing.
• Proven track record in 'closing the deal' in apartment leasing, retail and/or retirement living communities.
• Expert knowledge of leads management systems (REPS) including report functionality.
• Exceptional time management skills with the ability to juggle multiple events, clients, and prospective residents.
• Strong understanding of the challenges faced by today's seniors, including housing, care needs, aging-in-place, and family dynamics.
• In-depth knowledge of the Independent Living, Retirement, and Senior Housing industries, including current trends and the marketing landscape.
• Self-starter, highly motivated with high energy level.
• Must possess a valid driver's license.

Benefits

• Day-1 Benefits (PTO accrual, retirement plan and match, health insurance and more!)
• Opportunity to get paid daily - through DailyPay
• Paid holidays and generous Paid Time Off (PTO)
• Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!
• Low-cost medical, dental, and vision insurance plans. Enjoy lower-cost medical services when you visit facilities within the Trinity Health network.
• Fast response interview times and job offers.