About the position
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In Salesforce marketing and sales at PwC, you will specialise in providing consulting services for Salesforce applications related to marketing and sales. You will analyse client requirements, implement software solutions, and provide training and support for seamless integration and utilisation of Salesforce marketing and sales applications. Working in this area, you will enable clients to optimise their marketing and sales processes, enhance customer engagement, and achieve their strategic objectives. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
Responsibilities
- Respond effectively to the diverse perspectives, needs, and feelings of others.
- Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
- Use critical thinking to break down complex concepts.
- Understand the broader objectives of your project or role and how your work fits into the overall strategy.
- Develop a deeper understanding of the business context and how it is changing.
- Use reflection to develop self awareness, enhance strengths and address development areas.
- Interpret data to inform insights and recommendations.
- Uphold and reinforce professional and technical standards.
Requirements
- Bachelor's Degree
- 5 years of experience
- Demonstrates thorough abilities and/or a proven record of success in working with business stakeholders in understanding their business needs.
- Demonstrating thorough and hands on experience working with Salesforce platform on configuration, customization, integration, security, administration and other core features.
- Defining and delivering scalable technical solution architecture and integrated solution involving different Salesforce Marketing Cloud.
- Demonstrating proven ability to work with the Business Architect and/or Business Analyst to translate the customer requirements into a working solution.
- Presenting high-level overviews of the Salesforce Marketing Cloud architecture and integration capabilities.
- Demonstrating an understanding of integrations with third party systems through a variety of integration patterns and Salesforce capabilities.
- Managing and communicating with the development team to design and implement solutions with a focus on adhering to industry leading practices and code quality techniques.
- Producing deliverables within a diverse, fast paced environment, collaborate effectively across teams and juggle multiple projects and initiatives simultaneously.
- Demonstrating a broad understanding of enterprise applications to which Salesforce.com is commonly integrated.
Nice-to-haves
- One or more Salesforce certifications or accreditations: Certified Salesforce Administrator, Marketing Cloud Engagement/Exact Target, Marketing Cloud Account Engagement/Pardot, Data Cloud, Personalization/Einstein Personalization, and Marketing Cloud Intelligence/Datorama.
- Preferred fields of study include Computer and Information Science, Management Information Systems, Marketing, Business Administration/Management.
Benefits
- Medical
- Dental
- Vision
- 401k
- Holiday pay
- Vacation
- Personal and family sick leave
