About the position

The Retail Product & Pricing Specialist at Hy-Vee is responsible for maintaining department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall profitability. This role ensures that products are available to customers in a timely manner and that all item parameters are accurately maintained in the product management software. The position emphasizes a friendly atmosphere and teamwork, encouraging employees to engage with customers and provide excellent service.

Responsibilities

  • Maintains a positive attitude and creates an atmosphere of friendliness and fun through flexibility and teamwork.
  • Generates a friendly atmosphere by encouraging employees to greet and speak to customers.
  • Provides prompt, courteous, and efficient service to customers.
  • Maintains department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall profitability.
  • Assists customers by escorting them to products, loading/unloading heavy items, and addressing customer suggestions.
  • Assists store management with gross profit analysis and other management reporting functions.
  • Ensures inventory information is accurate for monthly inventory.
  • Utilizes product management software to minimize out of stocks and maintain correct item parameters.
  • Ensures advertised, EDLP, and RDA items are priced and signed correctly.
  • Maintains special buys and ensures accuracy of parameters in product management applications.
  • Performs inventory and pricing verification in accordance with Hy-Vee policy.
  • Works with upper management to determine product placement for new items.
  • Monitors excess inventory and works with store management to minimize it.
  • Monitors and reports on damage/unsaleable inventory and implements solutions.
  • Edits and transmits replenishment and ad orders.
  • Ensures price changes and product information changes are completed timely.
  • Assists department managers with product management questions.
  • Works with DSD vendors and checks in vendor invoices.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

Requirements

  • High school diploma or equivalent experience.
  • Strong basic math skills necessary.
  • Over six months to one year of similar or related experience.
  • Ability to solve practical problems with limited standardization.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
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