About the position
Small businesses are the backbone of America and a vital part of the economy as a whole. Their success is essential to economic growth and prosperity. We believe that confidence is the best business plan. Within Capital One's Small Business Bank (SBB) division, we help our clients stand out with personalized advice and resources that can help them prepare for what's next. We've helped over hundreds of thousands of business owners secure their finances, streamline their cash flow and save time on banking. We provide a variety of competitive savings, checkings, escrow, lending and treasury management products. This is supported by our mission to help small businesses succeed. Our clients aren't just our clients-they're our business partners. At Capital One, we strive to create a world class experience for our customers. As a Senior Associate, Business Loan Advocate, you are responsible for coordinating loan closings, preparing and reviewing loan documents, and ensuring all loan documents are accurately prepared in accordance with Bank policy and regulatory requirements, while providing an exceptional customer experience and maintaining Capital One's high standard of excellence.
Responsibilities
- Apply job knowledge and documentation expertise to a diverse array of complex lending products.
- Prepare complex commercial loan documents using in-house and third party documentation software platforms (LaserPro & Word templates) Conventional new loans, renewals, extensions and modifications.
- Conduct lien searches and related due diligence tasks to determine appropriate actions to resolve outstanding lien issues and deliver lien documents to designated vendors.
- Review loan documents prepared by other associates or outside counsel to ensure compliance with the Bank's loan policy, applicable banking regulations and with any other requirements designated by the credit approval authority, and authorize the closing of such loans.
- Review organizational documents, appraisals, surveys, flood determinations & flood policies and other third party documents to ensure conformity with bank standards.
- Analyze due diligence documentation and prepare necessary lien perfection documents to protect banks security interest in pledged collateral.
- Assist in identifying and clearing any exceptions within the appropriate time periods.
- Coordinate the issuance of letters of credit, including renewals and amendments.
- Interact with underwriters, relationship managers, customers, agent banks, attorneys, title companies and insurance agents to ensure all conditions are met for closing.
- Instruct new associates and serve as a training resource for less experienced associates in the department.
- Manage a complex workload that includes multiple tasks and conflicting priorities.
- Remain current on all pending and proposed regulatory changes affecting compliance and attend seminars and workshops covering regulatory and compliance issues.
- Expert knowledge of lending processes, loan principles and terminology related to banking laws and regulations, as they pertain to loan disclosures and requirements.
- Expert knowledge of commercial Real Estate loan documentation, collateral perfection, title insurance, UCC due diligence, compliance requirements, lending policies and procedures and loan/funding terminology.
Requirements
- At least 5 years of experience in Banking or Financial Services
- At least 2 years of experience in Small Business Closing or Commercial Loan Closing
- At least 2 years of customer service experience in a consumer, mortgage, or commercial lending support role
Nice-to-haves
- Associates Degree or higher in Accounting or Finance
- Completion of Business Management courses or Paralegal certification
- At least 5 years of experience in loan administration and documentation
- At least 5 years of customer service experience in a consumer, mortgage, or commercial lending support role
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
- Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
