Senior Associate, Product Designer

About the position

We’re currently seeking a Product Designer to join our Experience Design team. We’re passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation. The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we’d love to hear from you.

Responsibilities

• Leverage strong understanding of product design and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One.
• In collaboration with cross-functional partners, use appropriate tools, platforms, frameworks and design systems to create artifacts that may include journey maps, blueprints, high-fidelity designs and prototypes.
• Use data, research insights and creative problem-solving to support customer-centered design decisions across projects.
• Understand your product, processes and partner goals to recognize and bridge gaps between customer-centered solutions and business needs.
• Work with your team and partners to gather feedback, understand the tech and data capabilities and emerging technologies in order to inform your work and navigate technical limitations.
• Build relationships with cross-functional partners and continuously identify opportunities to collaborate, incorporating diverse perspectives to elevate project work and build trust.
• Present work to diverse audiences using a human-centered approach, incorporating meaningful evidence and effectively articulating decisions.

Requirements

• At least 2 years of experience in a Product Design role.
• At least 2 years of experience with design and prototyping tools such as Figma.

Nice-to-haves

• Experience working with an established design system.
• Experience collaborating with product, tech and business partners.
• Experience working in heavily regulated, data heavy problem spaces.

Benefits

• Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
• Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).