About the position
At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day. Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology. In this role, the Senior Consultant will play a key part in supporting the product development lifecycle for the Offers suite within Credit Risk Solutions. Responsibilities will include gathering and synthesizing voice of customer insights, coordinating with both internal teams and external stakeholders to implement product requirements, and ensuring ongoing alignment of our offerings with customer expectations. Success in this role requires strategic thinking, strong attention to detail, and familiarity with affiliate marketing and/or financial services regulations. This is an exciting opportunity to join a growing team at the forefront of innovation in the credit ecosystem.
Responsibilities
- Support the Offers product development lifecycle (PDLC), from Discovery to Delivery, including collection of customer insights (VOC), hypotheses validation through focus groups & surveys, and more.
- Support customers with ongoing product enhancements, collaborating heavily with TU stakeholders across Sales, Product, Technology, Privacy, Legal and Compliance.
- Evaluate new product capabilities and drive innovative product strategies for TransUnion’s prequalified offers ecosystem of solutions.
- Draw insights from data and market analysis to develop business cases and market segmentations to enable new solutions to our customers’ most critical problems.
- Present conclusions and recommendations to key decision-makers including development of supporting documentation.
Requirements
- 5+ years of relevant experience in product management, strategic planning, business development, or a combination of these areas.
- Bachelor’s degree required; an advanced degree is a plus.
- A proven track record of delivering projects on time and to expectations.
- Strong attention to detail and the ability to work independently.
- Excellent interpersonal skills and a desire to be a trusted partner across teams.
- Intellectual curiosity, with the ability to quickly absorb new information—and ask insightful questions.
- Demonstrated ability to analyze, organize, and communicate complex information effectively.
- Experience applying risk management frameworks and/or knowledge of certain financial services regulations (e.g., FCRA, GLBA, CCPA, Reg Z).
- Experience supporting traditional banks and/or financial technology companies in a customer-facing capacity.
- Experience developing and scaling effective processes.
Benefits
- Flexible time off for exempt associates.
- Paid time off for non-exempt associates.
- Up to 12 paid holidays per year.
- Health benefits (including medical, dental, and vision plan options and health spending accounts).
- Mental health support.
- Disability benefits.
- Up to 12 weeks of paid parental leave.
- Adoption assistance.
- Fertility planning coverage.
- Legal benefits.
- Long-term care insurance.
- Commuter benefits.
- Tuition reimbursement.
- Charity gift matching.
- Employee stock purchase plan.
- 401(k) retirement savings with employer match.
- Access to TransUnion’s Employee Resource Groups.
