About the position
Franklin Templeton is looking for a Senior Digital Product Manager to lead the development of generative AI solutions, playing a key role in translating user needs into impactful features while navigating complex, fast-paced innovation environments. The position involves managing the full AI product lifecycle-from ideation to deployment-while working closely with cross-functional teams including data scientists, engineers, designers, and business stakeholders. The ideal candidate will define product strategy, prioritize features, and ensure alignment with business goals and customer needs. They will also be responsible for driving experimentation, monitoring model performance, and ensuring ethical and regulatory compliance, all while maintaining a strong focus on user experience, data integrity, and continuous innovation.
Responsibilities
- Translate user needs and use cases into impactful, well-defined AI product features
- Define product strategy and prioritize features based on business goals and user value
- Lead the end-to-end product development lifecycle, including roadmap creation and agile execution
- Collaborate with autonomous and cross-functional teams such as data scientists, engineers, designers, and business stakeholders
- Manage stakeholder expectations and align priorities to ensure timely, high-impact delivery
- Serve as the primary liaison between users and technical teams to ensure alignment and clarity
- Facilitate effective communication across teams to manage complexity and drive cohesion
- Drive experimentation, monitor AI model performance, and iterate based on results and feedback
- Ensure ethical, regulatory, and user-centric implementation of AI technologies
- Leverage user feedback and market insights to continuously improve product offerings
- Maintain a strong focus on user experience, data integrity, and innovation
- Stay current with AI advancements and best practices to maintain a competitive edge in the market
- Thrive in fast-paced environments and deliver scalable, intelligent, data-driven solutions
Requirements
- Bachelor's degree in a STEM field (AI/ML specialization not required)
- Minimum of 10-12 years of experience in product management, with a minimum of 5 years focus on AI, machine learning, or advanced technologies
- Proven track record of managing AI/tech-driven products through the full lifecycle using agile methodologies
- Deep technical understanding of both engineering and research aspects, with the ability to engage meaningfully with data scientists, ML engineers, and research scientists
- Experience deploying and monitoring AI/ML models in production environments
- Familiarity with API integration, particularly with financial data providers and AI platforms
- Strong collaboration skills across cross-functional teams, including UX/UI designers, legal, compliance, and risk teams
- Experience working with legal, compliance, and risk teams to ensure AI systems meet regulatory and ethical standards
- Skilled in agile practices such as sprint planning, backlog grooming, and cross-team coordination
- Excellent communication and presentation skills, with the ability to simplify complex technical concepts for diverse audiences, including executives
- Knowledge of the financial industry, especially investment management, is highly desirable
- Demonstrated ability to balance stakeholder needs in complex, decentralized environments while delivering user-centric, compliant, and innovative AI solutions
Benefits
- Three weeks paid time off the first year
- Medical, dental and vision insurance
- 401(k) Retirement Plan with 85% company match on your pre-tax and/or Roth contributions, up to the IRS limits
- Employee Stock Investment Program
- Tuition Assistance Program
- Purchase of company funds with no sales charge
- Onsite fitness center and recreation center (only applicable at certain locations)
- Onsite cafeteria (only applicable at certain locations)
