Roofstockposted about 2 months ago
$225,000 - $290,000/Yr
Full-time • Senior
Oakland, CA

About the position

As the Sr Director, Product for Roofstock's Property Management division, you will drive the vision and execution for all products related to our property management business line. This includes internal tooling, external portals for investors, residents, and vendors that power our property management operations. This is a strategic leadership role where you will be responsible for developing and executing the product roadmap that enables our property management business to scale efficiently, drive operational excellence, and strengthen core value propositions that fuel growth. You'll collaborate closely with cross-functional teams including engineering, design, operations, and business stakeholders to build innovative solutions that transform how residential property management functions.

Responsibilities

  • Develop and communicate the product vision, strategy, and roadmap for the property management business line, aligning with Roofstock's overall company objectives
  • Identify and prioritize opportunities to drive operational efficiency, enhance user experience, and create competitive differentiation through product innovation
  • Translate business objectives into product requirements that deliver measurable outcomes for all stakeholders
  • Identify opportunities to apply AI and automation to reduce cost, improve quality, and enhance customer and operator experiences
  • Champion a data- and AI-driven product approach, ensuring scalable solutions through advanced technologies
  • Stay ahead of industry trends and evolving technologies to ensure Roofstock remains at the forefront of proptech innovation
  • Lead the end-to-end product development process from ideation to launch for all property management products
  • Create, maintain, and effectively communicate the product roadmap to all stakeholders
  • Define and track key performance metrics to measure product success and drive continuous improvement
  • Prioritize product features based on business impact, technical feasibility, and resource constraints
  • Partner with engineering teams to ensure successful implementation of product features
  • Collaborate with data science and AI teams to build and integrate AI capabilities into property management workflows
  • Oversee user testing and gather feedback to inform product iterations
  • Lead and mentor a team of product managers who oversee specific aspects of the property management product portfolio
  • Collaborate with engineering, design, and data science teams to deliver innovative, data-driven solutions
  • Work closely with operations teams to deeply understand user needs and pain points
  • Partner with marketing and sales to develop go-to-market strategies for new product features
  • Serve as the connective tissue between product and operations, ensuring technology enables execution at scale
  • Engage with customers and users (investors, residents, vendors) to gain insights that inform product decisions
  • Present product plans, progress, and performance to executive leadership and other stakeholders
  • Design products that drive operational efficiencies for the property management business
  • Create scalable solutions that can support Roofstock's growth ambitions
  • Develop tools and systems that enhance productivity and reduce manual processes
  • Ensure product compliance with legal, security, and privacy requirements
  • Establish and optimize product development processes to maximize team efficiency

Requirements

  • 10+ years of product management experience with at least 5+ years in a leadership role
  • Proven track record of successfully launching and scaling technology products that drive business results
  • Experience in real estate, property management, proptech, or relevant SaaS platforms
  • Previous experience working with internal tools, B2B platforms, and consumer-facing products
  • History of leading cross-functional teams and working effectively with engineering, design, and business stakeholders
  • Background in developing product visions, roadmaps, and strategies that align with business objectives
  • Deep understanding of modern product development methodologies, including agile practices
  • Strong analytical skills with the ability to use data to inform product decisions
  • Excellent communication and presentation skills with the ability to articulate complex concepts clearly
  • Strategic thinker with the ability to translate business challenges into product opportunities
  • Collaborative leadership style with the ability to influence without direct authority
  • Familiarity with AI/ML concepts, large language models, and their application to operational use cases
  • Proven ability to deliver tech-enabled process automation or AI-powered features
  • Understanding of property management processes, challenges, and KPIs
  • Knowledge of SaaS business models and metrics
  • Experience with user research, UX design principles, and product analytics

Nice-to-haves

  • Prior experience in a high-growth company, navigating scaling challenges
  • Experience in real estate, internal tooling, and larger scale operational organizations

Benefits

  • Generous PTO Policy
  • 13 Paid Holidays
  • Volunteer Time Off
  • Paid Parental Leave
  • 401k Program
  • Wellness and home office/cell phone subsidies
  • Robust health, dental, vision insurance, and more
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