About the position
ADP is hiring a Senior Director, Product Management. In this role, you will be responsible for ADP Retirement Services' client and partner facing products that drive superior user experiences, while championing the voice of the customer and driving adoption of AI-powered solutions. You have a relentless focus on delivering business value, while obsessing over the journey and effectiveness of the experience, and measuring and seeking to continually improve outcomes. You will lead and grow a team of 4-7 product managers and work closely with multiple ADP tech teams of developers, user experience experts, and others, in addition to clients and business leaders, to set the strategic product foundation to achieve market success. You'll also be accountable for something else significant: the uncompromising quality of our products. Your day-to-day will focus on setting the user experience vision for several personas, while driving the roadmap to product delivery. You will collaborate with engineers, architects, your product management team, and clients to create easy-to-use, elegant solutions that present a seamless client experience. You will be responsible for taking what you deliver on your product roadmap into the marketplace. You will work with product marketing and the sales organization to integrate the products into sales plans and match your growth and market share targets. You will work with the Client Service and Implementation teams to ensure an effortless implementation process and client experience that results in strong client retention. You will collaborate and communicate with Senior Leaders and business partners to gain alignment and a consistent strategy across all markets.
Responsibilities
- Create and deliver a vision and strategy working across functional lines and steering multimillion-dollar initiatives from inception to implementation.
- Define product direction and prioritization, balancing long-term strategy, market and competitive trends, and client feedback.
- Represent ADP at industry events, conferences, and industry organizations.
- Manage multi-million-dollar initiatives with solid revenue performance.
- Lead and build inspired teams that embrace change, continually innovate, and achieve performance standards.
- Understand and reinforce a product culture and work autonomously.
- Analyze client feedback, client voting patterns of product features, competitive analysis, and macro-level trends.
- Communicate effectively with leadership and stakeholders, presenting product changes and updates.
Requirements
- Bachelor's degree or equivalent.
- 15+ years of experience in relevant skills gained and developed in the same or similar role.
- Experience in cloud-based solutions with hands-on involvement in creating and executing successful strategies to deliver products to market in an Agile environment.
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Matched Retirement Savings
- Wellness Program
- Short-and Long-Term Disability
- Charitable Contribution Match
- Holidays
- Personal Days & Vacation
- Paid Volunteer Time Off
