Senior Manager, Benefits

About the position

The Senior Manager, Benefits will have a strong focus on process design, file feeds, automation, benefits administration, and a hand in benefits strategy. The ideal candidate will lead the development and execution of streamlined benefits processes, drive automation initiatives to improve efficiency, and develop strategic benefits programs aligned with organizational goals.

Responsibilities

• Analyze, design, and optimize end-to-end benefits administration processes to improve efficiency, accuracy, and compliance.
• Collaborate with cross-functional teams to map current workflows and identify opportunities for improvement.
• Oversee the integration and management of file feeds (e.g., flat files, EDI, API data exchanges) with benefits systems and third-party vendors.
• Ensure data accuracy, consistency, and security across all feeds and systems.
• Lead automation initiatives leveraging HRIS, benefits platforms, and custom solutions to reduce manual tasks and errors.
• Evaluate and recommend automation tools, workflows, and system enhancements.
• Partner with benefits vendors, IT teams, and internal stakeholders to ensure seamless system integrations and process execution.
• Monitor vendor performance and compliance with service level agreements.
• Be well versed in vendor RFPs, vendor selection, and vendor management.
• Ensure benefits processes comply with applicable regulations and standards.
• Provide regular reporting and insights to leadership on benefits metrics and process performance.
• Develop and implement innovative benefits strategies that support talent attraction and retention.
• Conduct benchmarking and market analysis to inform benefit offerings and policies.
• Recommend, plan, and increase participation in targeted Wellness events (i.e. flu shots clinics, financial seminars, etc).
• Responsive and accessible support.
• Knowledgeable and clear communications.
• Empathetic and personalized service.

Requirements

• Bachelor's degree required; Master's degree preferred.
• CEBS, CBP, and any SHRM designations are a plus.
• 8+ years of experience in benefits management, with a focus on process design, automation, or data management.
• Strong understanding of benefits administration systems, file feeds, and integration technologies.
• Proven experience in process improvement methodologies (e.g., Lean, Six Sigma).
• Demonstrated ability to lead automation projects and implement technology solutions.
• Excellent analytical, problem-solving, and project management skills.
• Strategic mindset, ability to lead RFPs and strong vendor management capabilities.
• Strong communication and stakeholder management capabilities.
• Previous experience working in benefits or a related field at mid to large size employer.

Benefits

• Annual salary of $140,000 - $160,000.