About the position
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Global Commercial Services - Global and US Large Enterprises business (G&L) manages American Express largest and strategically important commercial clients - driving differentiated value and providing solutions that meet the diverse and global needs of the company s most valuable customers. The G&L segment vision is to deliver a best-in-class T&E proposition and meet a growing set of our customers B2B payment needs. The Senior Manager will be supporting all aspects of the go-to-market strategy and engagement for our digital and payments products in their region for our key global Corporate Clients.
Responsibilities
- Project manage market and regional launch activities for key product launches
- Assist with management and tracking of complex stakeholder relationships
- Creating and analyzing tracking metrics of initiatives, campaigns, and team performance
- Work with team to define and develop assets, including live demos, prototypes, and video content in partnership with external audiences
- Assist with mapping customer needs and develop a rigorous data-driven segmentation of target profiles by product
- Contribute to the culture of learning, insight, and collaboration with enterprise partner
- Lead a team of 3 to deliver on goals
Requirements
- Great leadership and proven skills in project planning and strategic thinking
- Ability to build relationships, influence constituents broadly across the organization and collaborate on problems with multiple stakeholders
- Project management and results leadership skills to develop and accomplish action plans
- Experience in planning and executing Customer and/or Product Marketing across multiple mediums and channels
- Excellent written and verbal communication skills with attention to detail
- Impeccable time management and ability to plan across time zones
- Ability to distil complex digital concepts into straight forward communications
- Skills as a change agent who is not afraid to challenge the status quo
- Ability to engage and inspire your peers or a team
- Innovative problem solver with the ability to implement a strategy
- Typically holds a degree in communications or marketing (or has equivalent work experience)
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
