Senior Manager, Marketing Compliance

About the position

We’re hiring a Senior Manager, Marketing Compliance to lead our Marketing Compliance team at Chime. In this role, you’ll shape and execute the compliance strategy that enables Chime to deliver compelling and compliant marketing at scale. You’ll oversee a team responsible for reviewing and advising on marketing and member communications across channels—from paid media and lifecycle marketing to social, web, and branding. This role is ideal for a strategic, fast-thinking leader who brings both subject matter expertise and a builder’s mindset. You’ll work closely with Marketing, Legal, Product, and others to enable go-to-market velocity while protecting Chime and our members from compliance and reputational risks.

Responsibilities

• Lead and grow a high-performing Product Compliance team that partners directly with cross-functional stakeholders to advise on product strategy, design, and implementation.
• Enable product velocity by building a proactive advisory model that embeds compliance early and meaningfully into the product development lifecycle.
• Oversee the development and communication of clear product and compliance requirements that drive scalable solutions and risk mitigation.
• Leverage AI tools, automation, and scalable workflows to improve the speed, consistency, and quality of marketing compliance reviews.
• Guide risk-based compliance assessments for new and existing products to ensure adherence to regulatory expectations and internal standards.
• Serve as a strategic thought partner to Product, Engineering, and Business leaders on the design of novel financial products.
• Manage documentation and change management practices to support effective control implementation and regulatory traceability.
• Maintain strong external relationships with partner bank compliance and legal teams, ensuring alignment and transparency.
• Provide subject matter expertise in relevant consumer protection laws and regulations, including but not limited to: TILA (Reg Z), UDAAP, Reg E, Reg DD, and FCRA.

Requirements

• 9+ years of experience in marketing compliance and marketing review roles—ideally in a fintech, financial services, or regulated consumer-facing environment.
• 4+ years of experience managing or scaling marketing compliance advisory or review functions, with demonstrated experience leading a team responsible for high-volume workflows.
• Strong subject matter expertise in marketing and advertising compliance requirements for consumer financial products, including UDAAP, Reg. Z, Reg. DD.
• Experience building or optimizing compliance review systems, intake processes, or CMS components to support efficiency and repeatability.
• A track record of enabling marketing teams through strong partnerships, proactive guidance, and clear, pragmatic risk assessments.
• Strong communication and influencing skills—you can clearly explain complex regulatory issues to non-legal stakeholders and drive consensus.
• Familiarity with the legal and regulatory frameworks relevant to both direct and third-party marketing, across digital and offline channels.
• A solutions-oriented mindset: you bring structure to ambiguity, and thrive in fast-moving, cross-functional environments.

Benefits

• A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location.
• Hybrid work perks like backup child, elder and/or pet care, as well as a subsidized commuter benefit.
• Competitive salary based on experience.
• 401k match plus great medical, dental, vision, life, and disability benefits.
• Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off.
• 1% of your time off to support local community organizations of your choice.
• Annual wellness stipend to use towards eligible wellness related expenses.
• Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents.
• Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
• In-person and virtual events to connect with your fellow Chimers.
• A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech.