About the position
The Red Hat Brand Experience team is seeking a highly skilled and experienced Marketing Account Manager to serve our core business by connecting partner, field and product marketers with digital and creative teams to bring the Red Hat brand vision to life through various strategies, channels and tactics. In this role, you will take end-to-end responsibility for the planning and effective, high-quality delivery of multiple major initiatives, campaigns, or program components. You will be a trusted partner and the key point of contact to the marketing and business teams for our partner, regional and cross-portfolio marketers. In this role, you will collaborate with other marketers, subject-matter experts, digital and creative teams, project managers, external agencies, and regional and field marketing teams to create compelling marketing strategies, tactics, and unified customer experiences aligned to business goals. You will serve as a liaison between our internal creative teams and external agencies and Red Hatters, championing the Red Hat brand in our marketing efforts. As a Senior Account Manager in a fast-paced creative environment, you must be able to direct your own efforts and lead, work with and influence other teams. You will lead complex projects, making strong marketing acumen, organization and accountability necessary skills. Formal and informal leadership opportunities are a regular part of ongoing performance and development conversations.
Responsibilities
- Take end-to-end responsibility for the planning and efficient high-quality delivery of multiple major initiatives, campaign, or program components, translating organization vision and strategy into action
- Build and maintain strong relationships with the product's business and marketing teams to become a trusted partner for strategy, collaboration and project delivery
- Own consistent communications with business stakeholders to effectively address and meet business needs
- Lead planning by cross-organizational teams to create alignment on goals and priorities
- Recommend, develop and deliver effective strategies that lead to great work
- Work with global teams to understand their needs and perspective and possess the ability to reflect a global perspective when making recommendations
- Effectively mentor and guide less experienced individual contributors within their immediate functional area
- Network with key contacts across the organization to solve complex business issues within their functional area
- Leads departmental or cross-functional teams, focused on delivering against stakeholder expectations and Marketing goals
- Effectively collaborate, build relationships and influence team members to work toward common goals
Requirements
- Experience working within a collaborative, cross-functional marketing/creative teams at a marketing or PR agency, with proven consensus-building skills
- Ability to communicate effectively in verbal and written form with individuals in business leadership, marketing, creative and technical roles, as well as facilitate communication among groups
- Experience in a client-facing role with a strong understanding of the dynamics and workings of a marketing/creative agency
- Established sense of marketing acumen - a demonstrable knowledge of digital marketing, creative processes, and brand identity. Demonstrates a clear working knowledge of the strategic plans of marketing and supporting business units and proactively champions these plans with others
- Experience working with global and partner marketing teams to develop and execute awareness and demand generation initiatives
- Flexibility to adapt to a constantly changing environment and to adjust their style and response accordingly
- Ability to exercise independent judgment in methods, techniques and evaluation criteria for obtaining results
- Strong understanding and application/use of product marketing methodologies and techniques
Benefits
- Comprehensive medical, dental, and vision coverage
- Flexible Spending Account - healthcare and dependent care
- Health Savings Account - high deductible medical plan
- Retirement 401(k) with employer match
- Paid time off and holidays
- Paid parental leave plans for all new parents
- Leave benefits including disability, paid family medical leave, and paid military leave
- Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
