Etsyposted 3 days ago
$141,000 - $183,000/Yr
Full-time • Mid Level
New York, NY
General Merchandise Retailers

About the position

The Seller Services Team is focused on making Etsy the trusted partner for creative sellers, helping them thrive at any stage of their journey. We believe in the need to maintain a rigorous focus on craft and consistency in order to bring our strategy and mission to life. In this role, you will build a strong foundation for new sellers by improving the onboarding experience, working in close collaboration with cross-functional product partners in engineering, research, analytics, marketing and product management. This is a full-time position reporting to our Product Design Director for Seller Services. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.

Responsibilities

  • Lead independently or provide direction to your squad, stepping in where needed to ensure collaboration and progress.
  • Facilitate discovery and conceptualization workshops that align teams efficiently, identifying experiments, measuring their success, and iterating toward broader strategic goals.
  • Design easy to use user flows and craft polished, interactive prototypes that bring your team's roadmap to life.
  • Think and design at a systems level, crafting and influencing design systems to ensure consistency and scalability across projects.
  • Share your work regularly with peers and leadership, incorporating feedback and collaborating closely with engineering to deliver high-quality results.
  • Mentor designers by offering clear, actionable feedback in critiques, workshops, and team meetings, helping to elevate the quality of the team's work.
  • Actively participate in onboarding and encouraging a culture of engagement and collaboration within your design team.

Requirements

  • 4+ years of professional experience working in product design.
  • A consistent track record of shipped work that demonstrates a strong understanding of design fundamentals, including visual hierarchy, interaction design, and the application of brand and system principles.
  • Experience designing for native apps (iOS and Android) and familiarity with platform-specific interaction patterns.
  • Experience working closely with cross-functional partners to identify and define new opportunities, and efficiently implement ideas that deliver measurable positive results.
  • Highly developed design skills with examples to showcase in your portfolio, including crafting end-to-end flows, creating polished prototypes, and demonstrating industry-standard interaction patterns.
  • Ability to articulate ideas and design solutions clearly and thoughtfully.
  • Ability to share feedback thoughtfully and with clarity, and easily incorporate feedback into your own work.
  • Comfortable with ambiguity and know how to navigate and define projects where the problem space is well-understood but the solution space is less established.
  • Positively add to team culture, bringing motivation, optimism, quality, and integrity to everything you do.

Benefits

  • Equity package
  • Annual performance bonus
  • Competitive benefits that support you and your family
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