Senior Product Designer

About the position

As our Senior Product Designer, you'll design and optimize internal tools, ensuring seamless management of our home equity investment portfolio. You’ll work closely with engineers, product managers, and other designers to create efficient, error-resistant workflows that provide clarity into property and investment statuses. Your work will be deeply informed by user interviews and stakeholder collaboration, balancing the needs of the business, investors, and homeowners. You should be outcome-driven while thinking strategically about future design opportunities.

Responsibilities

• Work in a fast-paced, iterative environment, demonstrating adaptability, ownership, and a strong focus on delivering measurable outcomes.
• Synthesize complex business requirements and compliance needs into intuitive user experiences.
• Conduct extensive user research with internal teams to deeply understand servicing and investor operations workflows, pain points, and opportunities for improvement.
• Design and iterate on interfaces that help operations teams monitor property status, detect potential issues, and manage investor relationships efficiently.
• Present design concepts and rationale to stakeholders, incorporating feedback and iterating quickly to refine solutions.
• Create clear information hierarchies and interaction patterns that minimize errors and ensure critical tasks aren't missed.
• Maintain and contribute toward design systems that promote consistency across internal tools.
• Collaborate closely with product and engineering teams to ensure high-quality implementation of designs.
• Facilitate workshops and feedback sessions with operations teams to validate solutions and gather insights.

Requirements

• 4+ years of experience in product design, with a focus on internal tools, enterprise software, or complex workflows.
• Proficiency in Figma and a strong understanding of UX principles, interaction design, and design systems.
• Demonstrated experience conducting user research, synthesizing insights, and translating them into scalable, high-impact design solutions.
• Ability to craft clear user flows, wireframes, and high-fidelity designs that drive business outcomes.
• Strong systems thinking and pattern recognition, with an emphasis on creating scalable, reusable design components.
• Exceptional attention to detail and high standards for quality, especially when designing in regulated environments.
• Proven ability to break down complex workflows and deliver intuitive, efficient solutions.
• Excellent communication and collaboration skills, with the ability to align stakeholders and translate complex needs into actionable designs.
• Self-motivated, adaptable, and comfortable working independently in a fast-paced, outcome-driven startup environment.

Nice-to-haves

• Background in fintech or regulated industries is a plus.

Benefits

• Generous health benefits including medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).
• Unlimited paid time off and 10 company holidays.
• Flexible remote & onsite work options.
• Fully paid parental leave with additional transition time after returning from leave.
• 401K retirement plans, guaranteed life insurance, and short- and long-term disability coverage.
• Monthly stipends for internet, mobile plans, and a one-time home office reimbursement.