About the position
Product Managers at U.S. Bank are customer obsessed in driving product visioning, planning and development to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. As a Product Manager, you will identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements. You will activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product / portfolio opportunities, and establish the product vision, charter and roadmap. You will define product outcomes and Objectives and Key Results (OKRs) to prioritize Features/Epics and break down work into actionable steps to facilitate product discovery, design, development and delivery. You will manage the end-to-end product lifecycle and drive the product roadmap leveraging OKRs. You will create the product in conjunction with agile, experience design, technology and risk partners to achieve business and customer outcomes. In the case of technical products, you will understand and care for the technical features, debt reduction and modernization of the technical product with expertise in the technology required of the product.
Responsibilities
- Identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.
- Activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product / portfolio opportunities.
- Establish the product vision, charter and roadmap.
- Define product outcomes and Objectives and Key Results (OKRs) to prioritize Features/Epics.
- Break down work into actionable steps to facilitate product discovery, design, development and delivery.
- Manage the end-to-end product lifecycle and drive the product roadmap leveraging OKRs.
- Create the product in conjunction with agile, experience design, technology and risk partners.
- Understand and care for the technical features, debt reduction and modernization of the technical product.
Requirements
- Product Management experience.
Nice-to-haves
- Expertise on the critical interdependencies among product model system elements that help and hinder performance.
- Ability to anticipate shifting market priorities, internal and external customer needs.
- Strong customer centricity to implement strategies and techniques for positive customer experience.
- Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects.
- Knowledge of Agile ways of working and risk management processes.
- Preferred skills: product PnL, product strategy, vision and planning, product discovery, product development, channel alignment and management, adoption, customer experience research, insight and execution, agile ways of working, go to market and sales channels, performance measurement and optimization, marketing and analytics, customer centricity.
- Bachelor's degree; MBA or advanced degree a plus.
- 15+ years of experience in the financial services industry and/or product management sector.
- Deep understanding of fund servicing - accounting, administration, transfer agency.
- Proven track record of successfully managing and launching new products.
- Self-starter, ability to work independently and lead project teams.
- Strong written and verbal communication skills, with an ability to communicate effectively at an executive level.
- Knowledge of the competitive landscape, regulatory environment and operations.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
