About the position
Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind? We're looking for a hands-on problem-solver to join our Enterprise Platforms Team as Senior Product Manager, Back-Office Platforms. The Impact You’ll Make You’ll bring a product management discipline to how we approach and solve back-office challenges across Finance, HR, and more, working to ensure that our internal processes, technology, and data are efficient, scalable, and fully support our business growth. You'll dive deep into the intricacies of systems for Finance and Payroll, while also capably managing solutions for other critical areas like HR. In your first year, you'll be instrumental in significantly enhancing the stability and efficiency of our internal systems and data, streamlining key business processes, and laying the groundwork for a robust and scalable platform roadmap across all corporate back-office functions.
Responsibilities
- Define and document processes and technology needs for back-office corporate functions.
- Partner closely with key stakeholders (e.g., Finance, Capital Markets, People Experience, Operations, Compliance) to continuously improve workflows and data integrity.
- Gather, analyze, and prioritize business requirements, translating them into functional and technical specifications.
- Serve as a liaison between business and technical teams, ensuring clear communication and alignment, especially when navigating complex financial concepts.
- Develop and maintain a roadmap for internal systems aligned with company goals and stakeholder needs.
- Provide thought leadership on how platforms might integrate, evaluating the pros and cons of uniform versus unique vendor selection.
- Lead the implementation of new systems or enhancements through collaboration with business, technology, and vendor stakeholders.
- Drive initiatives to improve operational efficiency, data accuracy & reporting, and user experience within back-office platforms.
- Manage relationships with third-party vendors, including contracts, SLAs, and performance.
- Ensure system compliance with regulatory requirements and company policies.
Requirements
- 5+ years of experience in product management, business systems, or enterprise applications with a focus on back-office platforms.
- Strong domain expertise in Finance, HR, and Payroll processes—ideally within a regulated industry such as financial services.
- Hands-on experience with Finance/Accounting systems such as NetSuite (highly preferred), Workday, SAP, Oracle, or similar.
- Proven track record of leading cross-functional system implementations and process reengineering initiatives.
- Familiarity with data governance, compliance frameworks (e.g., SOX), and audit requirements in financial environments.
- Strong analytical and decision-making skills.
- Excellent written and verbal communication skills.
Nice-to-haves
- Hands-on NetSuite experience.
- SQL proficiency for data analysis to drive decisions, execute communications, and troubleshoot.
Benefits
- Annual full-time base salary range: $130,000 - $152,000
- Participation in our annual incentive program and equity are dependent on role.
- Paid time off
- 401(k) match
- Monthly wellness stipend
- Health, dental, and vision insurance options
- Disability coverage
- Paid parental leave
- Flexible spending account (for childcare and healthcare)
- Life insurance
- Remote-friendly work environment
