About the position
At LightForce Orthodontics, we combine cutting-edge 3D printing and proprietary CAD software to deliver highly personalized orthodontic solutions. Our clinical hardware products are at the heart of transforming orthodontic care. This role will drive the development and optimization of our clinical hardware portfolio, ensuring it meets the evolving needs of our global customers and internal teams while supporting the broader goal of reducing treatment time and enhancing patient outcomes. The Senior Product Manager for Hardware will be responsible for the strategic development and continuous improvement of our hardware product portfolio. The ideal candidate will have a strong technical aptitude, experience managing complex hardware-software products, and the ability to work with cross-functional teams. This role requires deep collaboration with hardware, software, and process engineering as well as clinical, manufacturing, and commercial teams to deliver customer-centric, high-impact solutions.
Responsibilities
- Lead the strategic development, continuous improvement, and management of designated lanes of LightForce's hardware portfolio.
- Analyze market trends, customer feedback, and competitor offerings to develop insights and inform product strategy.
- Partner with orthodontists, clinicians, and internal stakeholders to prioritize product needs and define user requirements.
- Drive new product initiatives from initial concept to launch, including discovery, definition, development, testing, and post-launch iteration.
- Drive clarity and accountability with cross-functional teams of hardware, software, and process engineers, as well as manufacturing and operations stakeholders to keep programs aligned with objectives and on schedule.
- Lead product launches in collaboration with marketing, clinical education, and customer success teams.
- Define and track product success metrics, leveraging data-driven insights to support decision-making and product evolution.
Requirements
- 6-10+ years of product management experience, including hardware product development in CAD/CAM, 3D printing, or healthcare/medical devices.
- Strong technical aptitude with experience guiding complex cross-domain product development between hardware and software teams.
- Demonstrated experience working with engineering and customer-facing teams, with a track record of consistently impactful outcomes and ability to build strong relationships across clinical, technical, and commercial teams.
- Excellent problem-solving abilities with demonstrated strengths in hypothesis-driven product development and data-driven decision-making, including defining product success metrics.
- Proficiency in agile methodologies, with strong skills in managing sprints, backlogs, and cross-team collaboration.
- Exceptional communication skills to articulate technical concepts to diverse stakeholders, facilitate cross-functional discussions, and create compelling product documentation.
- Expertise in customer-facing product development within healthcare, medical devices, or other regulated industries preferred.
Benefits
- Unlimited PTO for exempt employees
- 10 paid holidays per year
- Generous premium coverage for medical, dental, and vision plans
- Group plan voluntary life insurance
- Fringe benefits
- 401k retirement plan
- Paid parental leave
- Allowances for those in commercial sales positions
- Workplace perks such as food/coffee
