About the position
At BuildOps, we're building a groundbreaking software solution, purpose-built to support today's commercial contractors. From helping our customers manage their service department all the way to project management, we're breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire? This candidate will join a well-funded, fast-growing technology startup with the unique opportunity to help build out a critical function for the company. As a Staff Product Manager, you will have the opportunity to build an industry leading Project Management solution for the commercial subcontracting industry that covers field workflows, labor planning and forecasts, collaboration, financials, AI applications, etc. You will learn about our customers - their people, organization structures, processes, and what they need from their operations platform. You will work closely with other Product Managers to understand common needs and patterns to create innovative solutions and workflows that solve for multiple use cases across personas. You will be expected to meet KPIs metrics that are customer driven.
Responsibilities
- Contribute to and drive the roadmap for our Project Management domain, working closely with a team of engineers, designers, QA, and data engineers for execution
- Engage with customers of various types and sizes to understand their needs and validate solutions
- Help our customers run a strong business by streamlining their project workflows, providing insights to avoid slippage and delays, forecasting labor needs, providing accurate financials, enabling collaboration internally as well as with GCs and Customers
- Challenge traditional approaches and conceptualize cutting edge solutions with AI and ML
- Work closely with other Product Managers, Customer Success, and Sales team members to understand priorities and align the roadmap with business objectives
- Communicate priorities and feature releases company wide for visibility
- Work directly with early adopter customers for Beta Testing and feedback, and work closely with the Customer Success team for wider rollouts
- Own CSAT and feature adoption KPIs, as well as KPIs that measure efficiency gained for our customers
Requirements
- Someone with a passion for construction tech
- 4+ years of experience working at B2B SaaS companies, with at least 2 years working on solutions focused on the construction industry OR transitioned to a construction tech company for 2+ years after a career in the construction industry
- Familiarity with construction project management and subcontractor engagement
- Mission driven individuals, who are motivated by complex challenges
- Experience in a technical environment, basic SQL skills, and proficiency with analytics tools
- MBA with experience in B2B Software products, or Bachelor's degree in Engineering, or related technical field
- Strong understanding of agile development methodologies and experience working in an agile environment
- Excellent communication skills and ability to collaborate effectively with cross-functional teams
- Strong analytical skills and ability to use data to inform product decisions
Nice-to-haves
- Experience in and around the specialty contractor or construction world
- Experience with products that field service and external communication features through Email and SMS
- Knowledge of Accounting concepts and systems
- Familiarity with Salesforce, JIRA, Slack, Confluence
Benefits
- 135k - 155k + equity/stock
- A comprehensive benefits package
- Unlimited paid time off
- Work from home stipend
- Flexible and hybrid work schedules (this particular role can be 100% remote)
- Company events like BBQs and team-building activities, both in-person and virtual
- Talented and motivated team members who care deeply about one another
- The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers
