About the position
Do you want to work on a team where you are encouraged to build and have the autonomy to push boundaries? Do you want to invent and make a high impact on Amazon's growth by solving complex supply chain problems? Have you always been curious how we decide to fulfill Customer orders in the most efficient way possible across marketplaces and business programs? Want to be a part of a core team dedicated to building the systems that do this? Every time an Amazon Customer makes a purchase, the Fulfillment Optimization (FO) Team sets the expectation for when their items arrive. The delivery promises we make are key to acquiring and retaining Customers and influence the short and long term profitability of Amazon's global retail business. We serve as the interface between Customer expectations and Amazon's industry leading fulfillment capabilities. We are part of Amazon's Supply Chain Optimization Technology (SCOT) Group that develops and manages systems which optimize inventory acquisition and placement so products are available for fast delivery. Our systems also optimize transportation and fulfillment plans to enable delivery options for our Customers. The FO LRN Team is responsible for maximizing our fulfillment network's ability to use local/regional inventory to minimize order shipping distances to the customer. We are seeking an exemplary Sr Product Manager with the operational and analytical ability to understand complex systems and develop roadmaps and reporting that enable optimization of delivery promises for our millions of Customers worldwide. The ideal candidate is highly analytical and a critical thinker with advanced problem solving, data gathering and product management skills. They will enjoy working with world-class economists, research scientists, data engineers, software developers as well operations program managers to drive decisions across Amazon's retail and operations teams. Successful members of this team are Customer obsessed, flexible, and collaborative team players who enjoying working across functions and organizations to solve problems and get results. They ask hard questions and work to build scalable solutions and influence decision making across retail and operations teams. They find timely answers buried in large data sets and act as the conduit between the technical side of SCOT FO and Operations. If you are interested in diving into a multi-discipline, high impact space this team is for you.
Responsibilities
- Define strategy and build the road map for introducing new products, metrics and scaling existing ones
- Own requirement gathering, product vision development, launch roadmap, prioritization and post-launch support
- Work closely with stakeholders in Operations, Transportation and other SCOT teams to enhance product/metric features
- Develop metrics and performance indicators to evaluate overall health of products
- Work with the scientists, engineers and BIEs to develop the new features
- Own local business reviews to understand trends, develop action plans, and impact of decisions driven by our product outputs
Requirements
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Nice-to-haves
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
Benefits
- Medical benefits
- Financial benefits
- Equity options
- Sign-on payments
