About the position
The Customer Purchase Journey Product Team’s mission is to offer the most trusted and delightfully easy experience for customers to build and evaluate their shopping basket, provide their address, and complete their purchase with confidence. Our commitment extends beyond purchase to include efficient delivery, cancellation and refunds, ensuring satisfaction in every step of the customer purchase journey. We also expedite innovation for customers while upholding regulatory compliance, by offering federated launch and experimentation mechanisms to teams across Amazon. In this role, you will focus on our Checkout experience. We aspire to provide the most trusted and delightfully easy checkout experience, while feeling predictable, familiar, and personalized to customers.
Responsibilities
- Identify and influence the prioritization of innovative, scalable solutions that ensure Amazon’s checkout experience remains efficient, secure, and accessible.
- Partner with dedicated UX designers and Engineering teams to define the product vision and roadmap.
- Champion the customer experience and drive the experimentation strategy.
- Deep dive on business metrics and collaborate with hundreds of partner teams that innovate across the purchase experience.
- Own mechanisms or other goals that improve team efficiency and accelerate innovation for customers.
- Monitor and manage critical metrics for your business area.
- Use technical judgment and understanding to test assumptions.
- Deliver products on time with the right feature set and high quality.
- Evangelize your products and drive adoption.
- Contribute to organizational product and roadmap planning and strategic artifacts.
Requirements
- Bachelor's degree.
- 3+ years experience owning/driving roadmap strategy and definition.
- Experience with feature delivery and tradeoffs of a product.
- Experience contributing to engineering discussions around technology decisions and strategy related to a product.
- Experience managing technical products or online services.
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning.
Nice-to-haves
- Master's degree.
Benefits
- Full range of medical, financial, and/or other benefits.
- Equity and sign-on payments may be provided as part of a total compensation package.
