Senior Product Manager, World of Warcraft

About the position

As a Senior Product Manager you will be responsible for the development of player-centric and data-informed strategies to optimize for long-term success for the franchise. You will be accountable to own one or more strategic projects for World of Warcraft from ideation through to delivery. The ideal candidate is both a thinker and do-er with outstanding communication skills, proven experience in the gaming industry, and a proven track record of supporting AAA products. Importantly, they will have a deep understanding of and empathy for our players because they are a player themselves. This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The potential home studio for this role is Irvine, CA.

Responsibilities

• Become a core member of cross-discipline pods (including business, design, production) focused on key initiatives to drive World of Warcraft's commercial performance
• Become an expert on our players: their pain points, needs and wants
• Exhibit sound product judgment to influence our game roadmap
• Develop strategies that drive increased acquisition rates, near-term engagement and long-term retention, and monetization
• Take a data-driven approach to collaborate with design and production to identify and implement features which promote retention for different segments of the player base
• Monitor and escalate potential issues and share performance data with development team, publishing, and leadership
• Translate strategy into a set of clear measurable objectives tied to franchise goals, and demonstrate how initiatives impact key business metrics
• Assess the impact of features/initiatives and share what the team has learned within Blizzard
• Monitor the competitive landscape, bringing forward novel approaches and best practices

Requirements

• A minimum of 4+ years of experience in a business, product management, strategy or analytics role supporting AAA and/or live service products
• Experience distilling large amounts of data to draw actionable business insight, including segmentation approaches, multivariate testing and experimentation
• Experience communicating and defending analytical insights to executive-level audiences to inform decision making
• Proven ability to work well in a team environment, managing complex projects with diverse teams. Specifically, experience working closely with creative/development teams and knowledge of game development processes is valuable in the role
• Passionate gamer with working knowledge of Blizzard games, products, and services (particularly World of Warcraft)

Nice-to-haves

• MBA or a relevant graduate-level degree providing expertise on business operations topics is preferred

Benefits

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance
• 401(k) with Company match, tuition reimbursement, charitable donation matching
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others
• Relocation assistance if the Company requires that you move geographic locations for the job