About the position
We are seeking a Senior Product Manager who is a strategic leader and results-driven innovator. In this role, you will define and execute a scalable product roadmap that fuels sustainable growth and aligns with enterprise objectives. You will bring a playbook for driving business impact through structured experimentation, data-driven decision-making, and scalable platform capabilities – with a particular emphasis on deep experience with the Salesforce ecosystem and how it intertwines with other business systems. You will be responsible for creating and maintaining strategic roadmaps, aligning with product strategy, and communicating clearly with stakeholders to drive initiatives and innovation. The Senior Product Manager should be able to share clear business objectives to cross-functional teams to help deliver successful outcomes for new products and product enhancements. This position will report into the VP of Product Management and can be worked remotely with travel for key meetings a few times per year.
Responsibilities
- Collaborate with the VP of Product Management, and senior leadership to continuously develop, adapt, and execute a clear product vision and strategy that aligns with overall business objectives and customer needs to deliver measurable outcomes.
- Define and execute a strategic, forward-looking product roadmap that supports company growth, scalability, and long-term value creation.
- Lead cross-functional teams to deliver high-impact product initiatives from concept to launch.
- Build, refine, and own a product playbook for sustainable and repeatable growth.
- Partner with internal stakeholders to maximize Salesforce’s role in driving operational efficiency and customer success.
- Lead integration strategies and platform enhancements that enable scale and automation.
- Own and grow the strategic use of the Salesforce platform across the business.
- Act as a central point of coordination between business, technical, and operational teams.
- Ensure transparency through clear communication, metrics, and documentation.
- Advocate for customer needs while balancing enterprise priorities and technical feasibility.
- Clearly communicates the vision, strategy, outcomes, and roadmap with stakeholders.
- Conducts market research and analysis to identify customer needs, market trends, and competitive landscape. Works with sponsor to establish business case.
- Author Steering Meeting materials and runs Steering Meetings.
- Facilitate intake and prioritization of product initiatives and enhancements.
- Work with business owner to prioritize Initiatives, Epics, MVPs, and features.
- Author Epics, Features, and identifies user stories.
- Work closely with Technical Product Owner to align backlog with business priorities.
- Work closely with engineering teams to deliver an optimal product and user experience.
- Analyze customer feedback and usage data to inform product decisions and identify areas for improvement.
- Monitor product performance and metrics to ensure product success and identify opportunities for growth and improvement.
- Work with sales, marketing, operations, and other stakeholders to support organizational readiness.
Requirements
- 7+ Years of Product Management Experience, with at least 2-3 years in a senior or strategic leadership role.
- Proven experience in defining and executing scalable product strategies and roadmaps.
- Demonstrated success driving growth through product innovation, analytics, and process optimization.
- Deep experience with the Salesforce platform (both business functionality and technical structure).
- Strong business acumen and ability to partner effectively with executive stakeholders.
- Exceptional communication, organizational, documentation, and problem-solving skills.
- Hands-on experience managing all stages of the product lifecycle.
- Familiarity with product/project management tools (Jira, Smartsheet, Craft.io, Gantt Charts, etc.).
- Ability to work independently and manage multiple projects simultaneously.
- Must be able to work remotely from a home office with reliable high speed internet, and travel a few times per year.
Nice-to-haves
- Technical background with knowledge of software development and web technologies is a plus.
- Experience in Pendo or similar application user enhancement and analytics software is also a plus.
- Technical background with knowledge of data and enterprise data development and solutions is a plus.
- Experience in medical insurance claims or personal injury litigation industry a plus.
Benefits
- Competitive compensation.
- Medical, dental, vision and life insurance plans.
- 401(k) with company match.
- Paid time off.
