About the position
We're hiring a senior product manager to help lead our Data Ops function - the engine behind how data flows reliably, safely, and at scale through Pearl. This role isn't about surface-level prioritization - it's about owning the plumbing that powers the business. You'll be on point for making sure the files, pipelines, and processes that support our operations actually work, especially when it counts. You'll take the lead on ensuring CMS claims (CCLF), ADT feeds, and third-party data like Ursa get where they need to go, on time and without surprises. You'll also be building the long-term muscle: automation, better monitoring, smoother intake, and fewer fires. The team is working on high-volume ingestion, split file generation, and preparing our pipelines for MSSP and MA scale in 2025 - so there's no shortage of critical work.
Responsibilities
- Set direction: Own the roadmap of the team from near-term priorities to long-term vision.
- Own the flow: You're on point for the data plumbing that drives our core operations (CMS claims, ADT feeds, split file services, and external vendors).
- Stay sharp under pressure: You'll triage issues as they arise while making room for upstream fixes and long-term investments.
- Build for scale: Help us move away from manual fixes and toward pipelines that run themselves at the volume, frequency, and reliability we'll need as we expand into new markets.
- Bridge the teams: Make it easier for Ops, Analytics, and Engineering to work together by bringing structure, visibility, and clarity to the work.
- Be a translator: Make complex data ops work understandable to partners across the company.
- Drive delivery across teams: Keep engineering focused, unblock decisions, and make sure our vendors stay accountable.
- Grow with the role: Initially focused on 1-2 squads, but with room to expand into 3-5.
Requirements
- 8+ years of software product management experience, with a strong track record of achieving business outcomes through product delivery.
- End-to-end experience in the product lifecycle, from problem definition through to general release and scalability.
- You've shipped real products that had real stakes preferably in data-heavy or operationally intense environments.
- You know how to manage ambiguity and don't need every edge case defined to get moving.
- You've built trust with cross-functional teams and know how to show up for operations, analytics, and engineering.
- Experience working in an early stage startup, with the willingness and ability to own a product domain from the earliest stages through to execution and scalability.
- Ability to grow initial product domain into a product zone, hiring and managing a team as Pearl grows and expands.
- Expert in product execution processes, cadence, and tools.
- Comfortable presenting and articulating ideas to the team, leadership, and stakeholders.
- Healthcare experience preferred, and a passion for improving the lives of primary care physicians required.
- Willingness to travel for internal company meetings and customer site visits as needed.
- Bachelor's degree or equivalent work experience.
Benefits
- Annual discretionary bonus.
- Competitive benefit package.
