About the position
As a Senior Product Manager at AvidXchange, you embody the full-stack Product Management philosophy, leading strategic initiatives and applying systems thinking to craft a seamless user experience. Your role amplifies AvidXchange’s commitment to product excellence, with a vision that navigates complex market dynamics and fosters industry-leading innovation. You’ll serve as a catalyst for change, mentoring peers and setting new benchmarks within our product-driven culture.
Responsibilities
- Set long-term strategic objectives for product lines, ensuring alignment with market and business needs.
- Lead product lifecycle ideation, planning, and execution, managing complex dependencies and aligning development with business strategy.
- Develop a strategic vision based on deep customer and market insights to position products effectively.
- Measure and optimize key metrics for user engagement and retention across products.
- Align performance metrics with overarching business strategies, evaluating product performance throughout its lifecycle.
- Lead and drive the development and end-to-end strategy for Decision Management System for payments that comes from different channels to enhance the payment routing efficiency for the next generation payments execution and management.
- Oversee the Decision Management System's Road map and support its adoption across multiple other critical pay domain products/initiatives and related compliance frameworks, ensuring delivery aligns with business objectives.
- Serve as a bridge between technical and non-technical stakeholders, balancing engineering feasibility with customer needs and business goals.
- Drive decision-making on complex, end-to-end systems, including integration with third-party systems and business rules management.
- Collaborate with key stakeholders, including Product Marketing, Sales, and Operations, to develop and deliver strategies that optimize customer value and operational efficiencies.
Requirements
- Bachelor's degree in a relevant field; a Master’s degree or MBA is preferred.
- 7 or more years in product management with a proven track record of leading product teams and driving product strategy and execution.
- Demonstrated experience working with engineering teams to deliver scalable solutions and collaborating with Sales and Operations on go-to-market strategies.
- Proven ability to manage complex systems and integrations, balancing strategic vision with operational execution.
- Strong understanding of rules engine and business process orchestration.
- Strong understanding of PDLC & SDLC life cycles.
- Ability to envision and drive new customer centric business cases using AI.
Nice-to-haves
- Expertise in building customer-centric platforms, business process workflow and business process orchestration.
- Knowledge of ACH, Virtual Cards, and other payment modalities is preferred.
- Familiarity with end-to-end life cycle management of payments in the financial industry.
- Expertise in building scalable platforms in a heterogeneous product environment.
- Experience with business rules management systems and decision frameworks.
- Familiarity with secure, scalable service-oriented architecture (SOA) and modern cloud-native applications.
- Ability to align product initiatives with compliance, legal, risk, fraud management, and operational efficiency goals in the payment’s domain.
- Strong analytical skills to assess market trends, user needs, and technology innovations.
Benefits
- 18 days PTO
- 11 Holidays (8 company recognized & 3 floating holidays)
- 16 hours per year of paid Volunteer Time Off (VTO)
- Competitive Healthcare
- High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
- 100% AvidXchange paid Dental Base Plan Coverage
- 100% AvidXchange paid Life Insurance
- 100% AvidXchange paid Long-Term Disability
- 100% AvidXchange paid Short-Term Disability
- Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
- Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
- 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%
- Parental Leave: 8 weeks 100% paid by AvidXchange
- Discounts on Pet, Home, and Auto insurance
- BrightDime Financial Wellness Tool, offered free to teammates
- WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers
- Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more
- Onsite gym fitness center, yoga studio, and basketball court
- Tuition Reimbursement up to the federal maximum of $5,250
- Hybrid Workplace Flexibility
- Free parking
