Senior Product Manager

About the position

The Senior Product Manager plays a critical leadership role in driving Onbe's product success by owning and executing product strategy, aligning cross-functional teams, and delivering high-impact solutions to the market. You will serve as the strategic owner and subject matter expert for your product domain-defining the vision, leading initiatives from ideation through launch, and managing the product lifecycle with a focus on performance and growth. This role requires a deep understanding of market dynamics and user needs, end-to-end backlog ownership, leadership in go-to-market planning, and the ability to optimize products post-launch to maximize business value. This role is a hybrid role that will work onsite 2 days per week at our Conshohocken, PA location. Occasional travel may be required as part of this position.

Responsibilities

• Define and evolve the product vision, strategy, and roadmap, ensuring alignment with company goals and long-term business objectives.
• Lead in-depth market research and customer discovery efforts to uncover unmet needs, guide product innovation, and inform strategic decisions.
• Drive cross-functional collaboration with stakeholders and customers to build robust business cases and secure buy-in for high-impact initiatives.
• Champion a user-first mindset across teams, setting the standard for delivering intuitive, engaging, and differentiated product experiences.
• Own and actively manage the product backlog, defining, prioritizing, and refining business critical epics, features, and user stories based on customer value, business impact, and technical feasibility.
• Lead vendor evaluation and integration efforts, including commercial negotiations, due diligence, and contract execution to ensure strategic alignment and delivery readiness.
• Collaborate closely with engineering, UX, and architecture teams to translate complex requirements into scalable, high-impact solutions.
• Make autonomous decisions on scope, trade-offs, and prioritization to optimize delivery velocity while maintaining product quality and alignment with business goals.
• Serve as the customer advocate across all agile ceremonies, including PI planning, sprint reviews, and retrospectives-driving clarity, alignment, and shared purpose.
• Own validation and quality feedback loops, ensuring that delivered features meet acceptance criteria and generate meaningful user and business outcomes.
• Lead the end-to-end product lifecycle, from strategic ideation and business case development through launch, iteration, and post-launch optimization.
• Define, monitor, and analyze key performance indicators (KPIs) to measure product success, drive decisions, and report outcomes to stakeholders.
• Proactively identify areas for product improvement, leveraging data, customer feedback, and market trends to lead initiatives that enhance performance and value delivery.
• Act as the escalation point for complex vendor integration issues, partnering with operations, legal, and engineering to resolve blockers and maintain service continuity.
• Lead cross-functional alignment with Marketing, Sales, Implementations, Operations, and Client Support to ensure products are fully prepared for successful launch, adoption, and scale.
• Own go-to-market planning, including launch strategy, pricing and packaging decisions, positioning, and development of internal and external enablement assets.
• Drive ongoing training and support for internal teams and key clients, ensuring teams are equipped with the knowledge, tools, and messaging to deliver exceptional customer experiences.
• Own product compliance by proactively ensuring alignment with relevant financial regulations, data privacy standards, and industry best practices-collaborating with Legal, Risk, and Compliance teams to mitigate regulatory risk.
• Lead negotiation and management of key partner and vendor agreements, including integration contracts, service-level commitments, and commercial terms to support scalable, compliant product delivery.

Requirements

• Bachelor's degree in Business, Computer Science, Engineering, or a related field. MBA or advanced degree is a plus.
• 7+ years of experience in product management and/or product ownership, preferably in the payments or fintech industry.
• Familiarity with B2B2C models and multi-step distribution channels.
• Proven experience working in an agile development environment, including backlog grooming, sprint planning, and release management.
• Ability to manage both strategic planning and tactical execution.
• Strong analytical, communication, and stakeholder engagement skills.
• Understanding of fintech trends, compliance requirements, and integration ecosystems.

Benefits

• Medical
• Dental
• Vision
• Wellness
• 401(k) matching
• Open PTO
• Work from anywhere
• Generous parental leave