About the position
We are seeking a creative, collaborative, and motivated Senior Product Marketing Manager to join us as we strive to deliver for the businesses we support. In this opportunity you will develop executable strategies that take advantage of our current strengths and position us for long-term customer success. You will deliver new customer and market insights to the business, ultimately influencing key stakeholders and driving new courses of action. You will spend significant time with customers and non-customers, effectively partner and collaborate with a variety of internal stakeholders (e.g., Marketing, Product Management, Product Development, Sales, Market Research, Segment Leadership) to drive alignment to strategies and completion of corresponding tactics. You will participate in longer range strategic thinking on product development priorities to meet the needs of our various customers, truly understand the voice of the customer to refine and clarify value propositions to specific personas / use cases / customer types / etc. You will drive product innovation in close partnership with multiple teams and functions, seek out, analyze, and synthesize data, both internal and external, to bring fresh insights, and demonstrate and build expertise on key propositions and industry trends; be viewed as a thought leader in the risk and fraud space. Finally, you will make an impact by delivering sales enablement content that speaks to our customers.
Responsibilities
- Develop executable strategies that take advantage of our current strengths and position us for long-term customer success
- Deliver new customer and market insights to the business, influencing key stakeholders and driving new courses of action
- Spend significant time with customers and non-customers
- Effectively partner and collaborate with a variety of internal stakeholders to drive alignment to strategies and completion of corresponding tactics
- Participate in longer range strategic thinking on product development priorities
- Understand the voice of the customer to refine and clarify value propositions
- Drive product innovation in close partnership with multiple teams and functions
- Analyze and synthesize data to bring fresh insights
- Demonstrate and build expertise on key propositions and industry trends
- Deliver sales enablement content that speaks to our customers
Requirements
- Experience from the legal and risk and fraud industries, specifically serving public agencies (Highly Preferred)
- 5+ years of experience in strategy consulting, product marketing, or a related discipline; an MBA is preferred
- Desire to test and learn and comfort with ambiguity
- Understanding of commercial, competitive, technological, and strategic drivers
- Proficient in the development of portfolio value propositions
- Ability to drive a cross-functional team to achieve material progress toward stated objectives
Benefits
- Hybrid Work Model: Flexible hybrid working environment (2-3 days a week in the office)
- Flexibility & Work-Life Balance: Supportive workplace policies for personal and professional responsibilities
- Career Development and Growth: Continuous learning and skill development culture
- Industry Competitive Benefits: Comprehensive benefit plans including flexible vacation, mental health days, retirement savings, tuition reimbursement
- Culture: Award-winning reputation for inclusion and belonging
- Social Impact: Two paid volunteer days off annually and opportunities for pro-bono consulting projects
- Making a Real-World Impact: Helping customers pursue justice, truth, and transparency
