About the position
Union Rescue Mission (URM) is a 501(c)(3) nonprofit organization located in the Los Angeles Metropolitan Area. We are dedicated to serving men, women, and children experiencing homelessness and providing comprehensive emergency and long-term services to help them escape the dangerous streets of Skid Row. Established in 1891, URM is now one of the largest rescue missions of its kind in the United States and the oldest in Los Angeles. Join us at Union Rescue Mission as we bring hope and share the compassion of Christ to those devastated by homelessness. The Senior Program Administrator will work closely with the Vice President and Program Managers of Emergency Services to ensure service delivery for both departments (singles and families). This role involves providing administrative support and acting as a liaison between current and potential guests, team members, and onsite and offsite agencies.
Responsibilities
- Manage the Emergency Services Leadership calendars, coordinate meetings, compose and distribute correspondence for staff.
- Ensure daily statistical upkeep, statistical board reports, and requests are completed in a timely manner for both departments.
- Order supplies and maintain inventory for singles and families’ departments.
- Assist Emergency Services Leadership with building relationships with outside agencies (Dept. of Public Social Services, Dept. of Children and Family Services, Dept. of Mental Health, Dept. of Public Health), Single and Families department of Los Angeles Housing Services Authority (LAHASA).
- Collaborate interdepartmentally with volunteers, GIK, Operations, and IT department.
- Work as the Educational Liaison for LAUSD, Para Los Ninos, and 9th street schools.
- Maintain current and former intake applications and exited guests’ reports.
- Assist with emergency housing offsite- room bookings, provide meals, and assist guest(s), as needed.
- Assist with social media, offsite affiliates, and email inquiries for housing and other resources.
- Work closely with our onsite Clinical Liaison and Clinic Staff.
- Assist with monthly onsite events, such as Worthy of Love.
- Assist with medical and school enrollment tracking.
- Travel for the Mission, as needed.
- Conduct other tasks and projects as assigned by the VP of Emergency Services.
- Commitment to URM mission, vision, and core values.
- Encourage guests in their faith and growth in Jesus Christ.
Requirements
- Bachelor’s degree in related field, preferred.
- Minimum of 2 years’ experience in Program Administration.
- Prior experience working with or serving homeless families, preferred.
- Valid California driver’s license and ability to be added to the company’s insurance policy.
