About the position
Eaton's North American Sales division is currently seeking a Senior Project Engineer. This hybrid position will be located at one of our facilities located in Glendale Heights, IL; Westerville, OH; Indianapolis, IN; Fenton, MO; Menomonee Falls, WI; Southfield, MI; Parma, OH; Lenexa, KS; or West Chester, OH. This position supports order management through technical ownership of the order and creates a positive customer experience through a proactive approach to project support and issue resolution. This position leverages available resources to manage documentation, resolve issues, and successfully builds relationships across customers and Eaton facilities to execute complex projects and aids the Project Manager in maintaining customer satisfaction and overall, on-time-performance. This position works independently on daily tasks and collaborates with the plants, project, and sales teams as needed to maintain orders until the end of its life cycle.
Responsibilities
- Develop and maintain relationships with internal and external customers for assigned projects
- Review and interpret contract drawings and specifications ensuring technical accuracy
- Manage technical changes to the bill of material
- Coordinate and interpret engineered-to-order drawings
- Leverage centralized resources to create and manage project documentation
- Provide technical support and follow-through to drive all warranty issues to closure
- Act as the technical liaison between customers, sales, and factories to efficiently carry out technical order configuration, documentation, and warranty resolutions
- Serve as the customer's advocate by relaying the appropriate level of urgency to peer contacts in Eaton's manufacturing facilities and escalating issues as required to management
- Pursue continuous learning of products and applications related to engineered products
- Collaborate with the Project Management Team including Project Managers, Sales Engineers, Project Coordinators, other Project Engineers, and the Documentation Team
- Lead verbal or written communication with internal and external stakeholders to address technical scope and design concerns
- Provide guidance to less senior engineers with relationships to technical and commercial execution of job duties
Requirements
- Bachelor's degree from an accredited institution
- Minimum 3 years of work experience in project management, sales, sales support, technical role or applicable field
- Eaton will not consider applicants for employment immigration sponsorship or support for this position
- Relocation is not available. Candidates must reside within a 50-mile radius of specified locations
Nice-to-haves
- Bachelor's degree in engineering or applicable technical field
- Electrical industry expertise and product knowledge
- Prior contractor, sales, and/or sales support experience with focus on wastewater treatment, government, commercial and industrial construction, data center, etc.
- Proficiency in applications required for job function (Bid Manager, AutoCAD, Adobe Acrobat, Bluebeam, customer quality management tools, ERP systems, and Microsoft O365)
Benefits
- Health and Welfare benefits
- Retirement benefits
- Programs that provide for paid and unpaid time away from work
