Senior Rollout Product Delivery Associate- Payments - Senior Associate

About the position

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. As a Sr. Rollout Product Delivery Associate in our Omnichannel & Biometrics Product Delivery Team, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Responsibilities

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies in rollout and release management.
• Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements.
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources.
• Responsible for the creation and execution of client rollout plans including schedules, deployment details, activities, and dependencies for new clients and upgrades. Track and report on key performance indicators (KPI) associated with project delivery to ensure we align with organizational goals and objectives.
• Collaborate with the implementation manager, production support, relationship managers, and product management to execute all new deployment rollouts, change requests, bug fixes, or performance improvements with proactive and reactive (situational) reporting.
• Effectively execute software releases following PDLC principles to ensure proper delivery, execution, and performance monitoring aligning with overall business goals and priorities. Conduct post-project reviews to identify lessons learned and pinpoint areas for improvement.

Requirements

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated performance in either product management or relevant domain area.
• Experience executing operational management and change readiness activities.
• Experience in product deployment processes.
• Possess excellent organizational and time management skills to handle multiple projects, prioritize tasks, and meet deadlines. The ability to handle ambiguity and quickly adapt to changing priorities is important.
• Strong analytical skills to assess project performance and identify areas for improvement.