About the position
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce is transforming the way prospects, customers, and Trailblazers interact with the company on the web. We are unifying the digital experience of online visitors across corporate brand websites and our Trailblazer ecosystem on a shared digital platform. The result will be dynamic and personalized based on a visitor's role, industry, and location. It will also be a showcase of Salesforce products.
Responsibilities
- Design, build, and maintain APIs and services that is core to Salesforce's identity platform Trailblazer Identity, and leveraged by www.salesforce.com and website experiences on the Salesforce digital platform
- Design, implement, test, and deliver scalable, extensible, maintainable and observable services
- Operate effectively in an Agile and DevOps environment where engineers are expected to be able to design and execute the necessary work to ensure quality in their code as well as other engineers'
- Work closely with a team of engineers, product managers, and architects to build new features our internal customers will adopt while keeping our trusted platform stable and scalable
- Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics
Requirements
- 6+ years of hands-on experience in designing, building, scaling, and maintaining production services
- Proficient in modern software architectural principles and patterns (Domain-driven design, REST, GraphQL etc)
- Experience delivering distributed systems and high-scale microservices on AWS
- Experience with serverless architecture (AWS components like Lambda, API Gateway, DynamoDB, AppSync, OpenSearch, ElastiCache etc)
- Experience developing front-end and back-end software, preferably including JavaScript or TypeScript and runtimes, including Node.js
- Strong knowledge and experience working with authentication and authorization protocols/frameworks (OpenID Connect, OAuth, SAML etc)
- Experience in working with AI models and integration with LLM gateways
- Experience in test-driven development and testing frameworks (Jest, Playwright, and other related test frameworks a plus)
- Experience in Service orchestration using tools like Terraform (preferred)
- Strong verbal and written communication skills
Benefits
- time off programs
- medical, dental, vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
