Senior Software Engineer

About the position

Equinix's global footprint and robust ecosystem of providers, cloud platforms, and enterprises offer businesses a platform to accelerate their digital transformation and drive innovation. You will be involved from design to support, focusing on delivering solutions to meet business goals, technical requirements, and platform standards. As a key member of the GTM team, you will be responsible for system administration, design, and development of Salesforce implementation using OOB and Custom applications. Work closely with product owners, architects, other engineers, and QA.

Responsibilities

• Design, develop, and maintain scalable Salesforce solutions using Apex, Lightning Web Components (LWC), SOQL, and Salesforce APIs
• Implement and optimize integrations between Salesforce and external systems using REST/SOAP APIs and middleware
• Prioritize declarative tools (e.g., Flows, Dynamic Page Layouts) where appropriate, applying a 'clicks before code' philosophy
• Ensure data integrity and synchronization across Salesforce objects and external platforms
• Collaborate closely with cross-functional Product teams, including Product Managers, Cross-Domain Architects, UX Designers, QA, offshore teams, and stakeholders to translate requirements into scalable technical solutions
• Analyze business requirements/functional designs and work with product owners, BSAs, and other engineers to design/develop/document systems and application software
• Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals
• Determine when to use out-of-the-box Salesforce capabilities, when to leverage pre-packaged AppExchange solutions, and when to code a custom solution
• Participate in all phases of software development/implementation including functional analysis, development of technical requirements, prototyping, coding, testing, deployment, documentation, and support
• Utilize Salesforce skills to continuously deliver business solutions while maintaining existing functionality in a complex, global org
• Provide recommendations for when Salesforce customization is required versus Out-of-the-box solutions
• Understanding of full stack technologies and how they can integrate with Salesforce to enhance overall system functionality and user experience
• Design and develop solutions for 'Lead to Quote' including Lead Management, Contact Management Campaign/Campaign Members, Lead Process, Sales Process, Account Management
• Develop new solutions for Pre-sales strategy and processes including Lead Creation/Nurture/Conversion, Scoring, Database Governance, GDPR Consent, Lead-to-Account Management, Data Orchestration, Contact Management and association with Lead/Account, and Partner-led deals
• Create prototypes and proofs of concept to refine and define requirements
• Design solutions that facilitate data flow and communication between disparate systems
• Support the development of new Lead to Quote processes from Lead/Campaign to Opportunity, and system implementations of spoke systems tied to Lead to Quote across Sales, Marketing, and Channel (e.g., SFDC Account Engagement, Openprise, Zoominfo, CAT, etc.)
• Suggest best code practices for Salesforce/other Lead-to-Quote application capabilities, making key decisions on custom solutions as necessary and translating them to a high-performance technical solution

Requirements

• BS/MS in Computer Science, Engineering, or related field
• 8+ years of software engineering experience, including 7+ years of hands-on Salesforce development
• Salesforce Platform Developer certification(s)
• Strong expertise in Apex, LWC, SOQL, Salesforce APIs, and platform administration
• Experience with Salesforce integrations and middleware technologies
• Solid understanding of REST/SOAP services and event-driven architectures
• Excellent verbal and written communication skills
• Familiarity with Agile/Scrum methodologies
• Ability to work across time zones and collaborate with global teams
• Good knowledge in Pre-Sales/Sales CRM business processes
• Salesforce Administration knowledge
• Experience using JavaScript, JSON, XML, HTML, CSS, VSCode
• Experience on DevOps tools like Jira, Copado, Flosum or any other
• Experience documenting TDDs, architecture diagrams
• Experience with CI/CD tools such as Copado

Nice-to-haves

• Familiarity with the Scaled Agile Framework (SAFe)
• Exposure to broader tech stacks (e.g., Java, React, Spring) is a plus but not required
• Problem-solving and strong communication skills
• Able to quickly learn systems, processes, and procedures, grasp technical concepts, and adapt easily to change
• Ability to multi-task, working on more than one assignment simultaneously
• Flexibility to support in other time zones, if required
• Developer certifications will be an added advantage
• Hands-on experience and deep understanding of Marketing Cloud/Partner Relationship Management (PRM), Agentoforce, and other Pre-Sales processes