Senior Staff Product Owner

About the position

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world's leading off-price retailer.

Responsibilities

• Defining Team Product Backlog of User Stories including backlog prioritization, refinement, and creation of acceptance criteria along with agreed upon definition of done.
• Has autonomy to make decisions around the team backlog.
• Partner with the Product Manager to understand priorities and PI features and supports driving the Product Increment (PI) objective at the Team Level.
• Drives Iteration Goals and content via prioritized user stories.
• Product/Domain expert that guides, informs, and provides insight on what product enhancements, maintenance and efficiencies/remediation are needed.
• Ensures the technical integrity of the solution.
• Product decision maker including Functional and NFRs; accepts User Stories and Iteration Increments.
• Conducts impact analysis for optimal product delivery, industry trends etc.
• Contributor to the Vision, Roadmap and ROI; ensures the team's backlog aligns to the roadmap.
• Acts as the Customer for Teams including being the liaison between the business and team.
• Ensures team risks and dependencies are identified and managed.
• Collaborates with the System Architect to prioritize Enablers.
• Stakeholder management; Accountable for identifying and manage risks, scope trade-offs, and timeline impacts.
• Collaborator of dependencies with the team, Product Mgr. and other teams for optimal delivery outcomes.
• Leverage various Agile processes such as Story and Value Stream Mapping and Estimating using Fibonacci scale.
• Supports DevOps and Security best practices.
• Instrumental role in the preparation of the system demo as well as producing the system demo.
• Attends and actively participates in Release Train Ceremonies: PI Planning, System Demo, ART Sync, and Inspect & Adapt when part of an ART.
• Attends and actively participates in Team Agile Ceremonies.
• Ensures feedback from System Demos Retrospectives and I&A workshops are taken back to teams for possible inclusion in future continuous improvement activities.
• Enable the team to be empowered and self-regulated.
• Leadership role in third party vendor and solution evaluation, selection, and management.
• Provides leadership guidance/direction on what is expected of their Role and Responsibilities.

Requirements

• 5 years of related experience in an agile delivery framework (SAFe, scrum), in a Product Owner or related role.
• Proficient in translating business needs into user stories that teams can develop into finished deliverables.
• Clearly define vision and scope with acceptance criteria.
• Strong analytical skills to analyze options and drives solutions for complex business problems to deliver business value.
• Understanding of Epic/Feature refinement, story point estimation process.
• Demonstrated ability to communicate ongoing risks, scope trade-offs, and timeline impacts to partners to ensure alignment.
• Evidence of building strong relationships with Product Managers, business customers, and other IT partners to define and coordinate feature developments.
• Solid understanding of agile tools, including Jira and Confluence.
• Understanding of Voice and Mobility products/services, such as Microsoft TEAMS Voice, NICE CX1, INTUNE and Apple.

Nice-to-haves

• Certified Scrum Product Owner (CSPO) or Product Owner/Product Manager (POPM).
• Technical expertise of voice and mobile products and industry knowledge will be a distinct advantage.
• Demonstrated experience with enterprise-wide technology products and deployments.
• Experience handling third party and SAAS applications.

Benefits

• Associate discount
• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long-term disability
• paid holidays/vacation/sick/bereavement/parental leave
• EAP
• incentive programs for management
• auto/home insurance discounts
• tuition reimbursement
• scholarship program
• adoption/surrogacy assistance
• smoking cessation
• child care/cell phone discounts
• pet/legal insurance
• credit union
• referral bonuses