Senior Technical Marketing Engineer (SASE Visibility and Analytics)

About the position

In their next role, they are eager to lead the technical strategy behind innovative cybersecurity products, particularly at the intersection of digital experience monitoring and SASE. They aim to own the end-to-end development of compelling technical content—whitepapers, demos, and competitive benchmarks—that empowers both sales teams and customers. Driving automation and operational excellence across cross-functional teams is a priority, as is staying hands-on with product testing and real-world use cases. Ultimately, they are excited to shape product narratives that showcase security innovation and elevate the user experience.

Responsibilities

• Develop, continuously refine, and execute the technical marketing plan for critical accounts to drive engagement and sales.
• Create, maintain, and deliver effective technical tools, whitepapers, demos, videos, and technical training for sales teams, customers, and partners.
• Lead automation initiatives within and across cross-functional teams, striving to achieve technical and operational excellence throughout the release process.
• Conduct competitive research and testing to identify key advantages of our product lines and effectively communicate them to sales, customers, and partners.
• Act as a key technical evangelist for Palo Alto Networks, speaking at seminars, conferences, customer briefings, and internal meetings.
• Collaborate with engineering to identify product gaps based on competitive analysis and work with Product Management (PM) to drive enhancements.
• Serve as the domain authority on Palo Alto Networks products, providing Systems Engineers with information on competitive questions.
• Identify sales challenges arising from competitive situations and provide viable solutions.
• Document technical concepts to ensure our products are well understood and utilized to their fullest potential.
• Set-up and maintain a competitive test lab, including test harness, competitive products, and automation environment.
• Configure and test competitive products, evaluating their strengths in security efficacy and product features.
• Own the technical product area of Real User Monitoring (RUM) and provide analytics to monitor digital experience in Prisma Access.
• Maintain a passion for the customer journey, user experience, and usability with a knack for simplicity.

Requirements

• 5-7 years of experience as a Technical Marketing Engineer in the network/cybersecurity field or as a DevOps/Solution Architect, preferably for networking or data security products with focus on RUM, Observability, DEM, or APM.
• Automation experience with Java/Python, SASE/SSE expertise: SWG, CASB, DLP, FWaaS protocols, Threat Protection, Virtualization, Cloud Infrastructure knowledge: GCP, AWS, Azure.
• Ability to deliver high-quality work in an agile, fast-paced environment.
• Prior experience with networking; cloud security experience is an added advantage.
• Proven track record of creating products from concept to market success.
• Strong focus on end-user experience and data visualization tools and technologies.
• Excellent written and verbal communication skills, strong presentation skills, and trade show experience.
• Strong customer advocacy skills with experience in handling difficult customer situations.
• Fast learner with strong initiative and a sense of ownership, committed to getting things done.
• Experience with automation tools, building dashboards, etc.
• Experience in writing and editing technical documentation and operational procedures.

Benefits

• FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees.
• Mental and financial health resources.
• Personalized learning opportunities.
• Restricted stock units and a bonus.