About the position
The Global Real Estate and Facilities (GREF) organization is looking for an experienced UX Designer to design new space planning tech tools and improve upon existing systems. GREF is responsible for Amazon’s corporate office portfolio, creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon’s corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon. Within GREF, the UXD team designs all location-based visualization and space planning for internal GREF employees. In this role, you will have the opportunity to lead end-to-end UX design for Amazon’s digital workplace experience. You will collaborate cross-functionally with UX Research, Product, Software, and Business partners to deliver customer obsessed design specifications for workplace products. This high visibility role will impact employees across the company. The position requires strong customer centric strategic planning, analytical skills, problem solving, and excellent communication skills. The ideal candidate will lead with curiosity and work collaboratively to design new, simple tools that solve problems across complex systems and delight customers with ease of use. They will dive deep into the overall workplace experience (commute, support, food and beverage, meetings technology, etc.) to understand customer needs. A track record of delivering results in a fast paced, dynamic environment is a must. Being self-driven, adaptable and able to manage multiple priorities is a key to success. This role is a great fit for someone who is sensitive to the diverse perspectives of stakeholders and works with them to resolve differences.
Responsibilities
- Collaborate with design leadership and cross-functional partners throughout the product development lifecycle
- Work alongside designers, product managers, engineers, and other experts to drive concepts from ideation to implementation
- Dive deep into customers and workplace use cases
- Think big about creative and simplified solutions to current complex processes
Requirements
- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
- 6+ years of design experience
- Bachelor's degree
- Experience influencing cross-functional teams and senior leadership
- Excellent written and verbal communication skills
- A comprehensive online portfolio or samples of work demonstrating past experience of shipped work
Nice-to-haves
- Experience working cross-team and synthesizing feedback and input from product management, engineering, testing, and marketing
- Experience designing software for end users or enterprise customers
- Ability to work efficiently and demonstrate a bias for action in a fast-paced, ambiguous environment
