About the position
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. UMR, UnitedHealthcare's third-party administrator solution, is seeking an experienced digital communications designer who appreciates the opportunity to improve people's health through design. An integral part of our Digital Solution's team, we're looking for a person who is fired up about partnering with business owners, developers, product owners and project management teams to improve the user experience connecting service touch points and experiences via web, mobile, email, and other new technologies. This position offers the right candidate a great opportunity to work in a fast-paced environment where leading through collaboration and innovative problem solving to meet critical business needs is highly prized and celebrated. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.
Responsibilities
- Demonstrate expertise in designing intuitive, user-centered experiences across both mobile applications and desktop platforms
- Proficient in industry-standard tools including Figma for interface design, Miro for collaborative brainstorming and planning, and Adobe Experience Manager for content management and digital experience delivery
- Operate independently within Agile teams while effectively collaborating with Digital Solutions colleagues, cross-functional partners, and direct leadership to drive project success
- Create and present wireframes and storyboards early and often in the design process to illustrate screen flow, navigation patterns, and key interaction details
- Design interactive prototypes for web and mobile interfaces that accurately represent the visual design and functional behavior of proposed features
- Collaborate with cross-functional internal teams to meet project deadlines while ensuring all deliverables align with UMR's voice, tone, and brand standards, as well as overarching business strategies and customer needs
- Stay current with UX/UI trends, WCAG accessibility standards, Agile methodologies, and content management best practices
- Partner with key stakeholders and product owners to define the vision for assigned projects, ensuring designs engage the target audience and drive meaningful results
- Demonstrate adaptability and collaboration by seamlessly transitioning between assignments, embracing new processes, and contribute to a culture of knowledge sharing and innovation
- Dive deep to understand existing functionality, partner with Data Analysts to inform design decisions with data
- Make thoughtful decisions that consider downstream impacts and lateral effects across platforms with shared experiences, applications, components, and content
Requirements
- 5+ years of experience in Marketing or Graphic Design with an emphasis on digital design, interactive media
- 5+ years digital design experience as a UX Designer preferably within web application and/or mobile app development
- 1+ year experience working in Agile methodologies
- Demonstrated experience with Figma, Adobe Creative Suite and Microsoft Office Suite
- Experience working with a team and independently, leading solutioning, staying organized and manage multiple projects
- Proven ability to quickly react to changing business needs in a fast-paced environment
- Demonstrated ability to work cross-functionally in a matrixed environment
- Demonstrated solid written and verbal communication skills
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
