Service & Product Assistant

About the position

At Fairview, we believe in the power of possibility - within ourselves, our teams, and the communities we serve. We believe that leadership isn't just a title - it's a mindset we all share. Whether you're providing hands-on care, innovating behind the scenes, or supporting those who do, your work matters. M Health Fairview Health Services is looking for a Service and Product Assistant at the University of Minnesota Medical Center (East Bank) in Minneapolis, MN. This is a .8 FTE (64 hours every two weeks) 3rd shift position, we believe the hours will be 10pm - 6:30am Friday - Monday, this will require that you are able to work every weekend.

Responsibilities

• Receive, deliver, replenish, clean and maintain appropriate equipment/supplies/linen/forms
• Assist with maintaining inventory control
• Maintains adequate inventory levels of equipment, linen, and supplies; performs cycle counts, identifies expired or recalled products, and ensures proper rotation and stocking
• Monitors supply usage trends and calculates par levels, recommending adjustments based on patient volume, cyclical changes, or special causes
• Coordinates shipment, delivery, and stocking across multiple locations, while utilizing inventory systems for equipment tracking and productivity reporting
• Assists in maintaining and decontaminating medical equipment; identifies and selects appropriate instruments and supplies for procedures, including Operating Room case setup
• Responds promptly and professionally to supply and equipment requests, accurately differentiating between emergency and routine needs
• Communicates effectively via phone, email, and in person; ensures clear understanding of customer requests and maintains a high level of service and support

Requirements

• 1 year or less comparable materials or related experience and/or extensive knowledge of medical hardware/software and medical supplies through formal education channels
• Independent use of computers including data entry

Nice-to-haves

• 1 or more years experience

Benefits

• Medical
• Dental
• Vision
• PTO/vacation
• Safe and Sick Time
• Tuition reimbursement
• Retirement
• More!