About the position
Kwik Trip is seeking energetic, outgoing and positive people to make a difference in the communities we serve. Our Guest Service Leaders delegate tasks, train coworkers, resolve customer complaints, troubleshoot register or transaction issues, set the example for excellent customer service, ensure the team focuses on achieving daily goals, assist with merchandising, and most importantly ensure that the highest quality of customer service is being met on a daily basis.
Responsibilities
- Delegate tasks and train coworkers
- Resolve customer complaints
- Troubleshoot register or transaction issues
- Set the example for excellent customer service
- Ensure the team focuses on achieving daily goals
- Assist with merchandising
- Ensure the highest quality of customer service is met daily
Requirements
- Great people skills
- Enjoy a fast paced work environment
- Ability to problem solve challenges and shift priorities quickly
- Desire to help others
- Maintain a clean and inviting store
- 6 months retail experience including customer service and money handling
- Ability to get others motivated to complete tasks and meet goals
- Lift up to 50lbs, walk/stand up to 8-10 hours per day
Benefits
- Health insurance
- 401k
- Paid time off
- Bonuses ranging from 8-12% of each coworker's gross annual wage depending on company profitability
