Shipping & Logistics Operation-Officer / Sr.Officer - GBSI- Chennai- Evergreen

About the position

Join CMA CGM Global Business Services as an Officer /Sr.Officer Shipping & Logistics Operations, Freight Management, where you'll play a crucial role in shipping operations and logistics management. The position focuses on ensuring efficient freight management while upholding the quality and accuracy of services provided to our esteemed clients.

Responsibilities

• Oversee shipping operations to guarantee timely and accurate freight movement.
• Manage logistics operations, coordinating with various stakeholders, including carriers, customs officials, and clients.
• Handle documentation and ensure compliance with all legal and company protocols related to ocean freight.
• Monitor and optimise freight costs while enhancing customer satisfaction through effective service delivery.
• Utilise logistics software and systems for tracking shipments and managing logistics data.
• Provide support in problem resolution related to shipping issues, actively engaging in troubleshooting and issue management.
• Collaborate with internal teams to improve shipping processes and implement best practices in logistics operations.

Requirements

• Proven experience in shipping operations and logistics management, preferably in the ocean freight sector.
• Strong analytical skills with a keen attention to detail.
• Excellent communication skills, both verbal and written, with the ability to liaise effectively with diverse teams and clients.
• Proficient in logistics management systems and freight management software.
• Ability to work under pressure and handle multiple tasks while maintaining a high level of accuracy.