About the position
APPLE INC has the following available in Seattle, Washington. Perform reliability improvements, service monitoring, hardware and service troubleshooting, and process engineering. Support developers and engineering teams to deliver new features to customers. Ensure all existing and future services provided are resilient to outages by leveraging industry standard patterns to architect reliable services. Participate in a 24/7 rotational on-call network, operational and application level experience for all support services. Build tools and extend existing automation to improve service delivery. Experience with modern computer hardware and software to maintain reliable production services. This will include experience ranging from Linux OS, understanding of network technologies, implementing large scale tools (DNS, Load Balancing, Cache, Datastores) and writing software. Assist in capacity planning for supported services ranging from Java, Golang, and Python apps to common internet technologies (Cassandra, Redis, Nginx, Envoy, Kubernetes, Kafka). 40 hours/week. At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $135,400- $ 204,000/yr and your base pay will depend on your skills, qualifications, experience, and location.
Responsibilities
- Perform reliability improvements and service monitoring.
- Conduct hardware and service troubleshooting.
- Engage in process engineering.
- Support developers and engineering teams to deliver new features.
- Ensure services are resilient to outages using industry standard patterns.
- Participate in a 24/7 rotational on-call network.
- Build tools and extend existing automation to improve service delivery.
- Assist in capacity planning for supported services.
Requirements
- Bachelor’s degree or foreign equivalent in Computer Science and Engineering, Information Technology or related field.
- 2 years of experience in the job offered or related occupation.
- 2 years of experience with network concepts (IP, MAC, Routing) and tools like ping, traceroute, tcpdump, and Wireshark.
- Experience developing application services with fault-tolerant multi-site design and scalable architecture.
- Experience with Global DNS Routing and DNS concepts.
- Understanding of load balancing and OSI Model.
- Experience building applications using multitier web architecture principles.
- Experience with automation for service reliability, including VMs and Kubernetes.
- Understanding of Linux command-line utilities and troubleshooting performance issues.
- Experience with various storage platforms.
- Familiarity with Agile Software development processes and principles.
Benefits
- Comprehensive medical and dental coverage.
- Retirement benefits.
- Discounted products and free services.
- Reimbursement for certain educational expenses, including tuition.
- Eligibility for discretionary bonuses or commission payments.
- Opportunity to participate in Apple’s discretionary employee stock programs.
