About the position
RealmOne is seeking a Software Engineer to develop, maintain, and enhance complex software systems. The role involves working on processing-intensive analytics, novel algorithm development, and manipulation of large data sets. The Software Engineer will work individually or as part of a team, reviewing and testing software components, resolving software problem reports, and providing input to system design. The position is critical in ensuring mission success through various engineering roles by improving, protecting, and defending the Nation’s Security.
Responsibilities
- Develop, maintain, and enhance complex software systems based on documented requirements.
- Review and test software components for adherence to design requirements and document test results.
- Resolve software problem reports.
- Utilize software development and design methodologies appropriate to the development environment.
- Provide input to software components of system design including hardware/software trade-offs.
- Perform ServiceNow development and administration, including workflow creation and form customization.
- Integrate external systems with ServiceNow through API integrations.
- Enhance HCI workflows and improve ServiceNow workflows for ticket routing and user experience.
- Analyze user requirements to derive software design and performance requirements.
- Debug existing software and correct defects.
- Design and code new software or modify existing software to add new features.
- Develop simple data queries for existing or proposed databases.
- Serve as team lead for software development projects.
- Design or implement complex database interfaces/queries.
- Develop or implement algorithms to meet system performance standards.
- Assist with developing and executing test procedures for software components.
Requirements
- Bachelor’s degree in Computer Science or related discipline from an accredited college or university.
- Four (4) years of additional Software Engineering experience may substitute for a bachelor’s degree.
- Two (2) years of experience developing and customizing core applications such as Incident, Problem, Change, Knowledge, and Service Catalog.
- Four (4) years of IT application systems experience in technology solutions delivery.
- Proficiency in ServiceNow development and administration.
- Strong programming skills in JavaScript, HTML, and CSS.
- Knowledge of IT Service Management (ITSM) and Agile methodologies.
Nice-to-haves
- Experience with modules like ITOM and CSM.
- Familiarity with project management tools like Jira.
- IAT Level 2 certification.
- Active Security Clearance with appropriate Polygraph.
Benefits
- Strong work/life balance.
- Exceptional benefits.
- Flexible schedules.
- Paid training and mentoring.
