Software Engineer II (Identity & Access Management)

About the position

Travelers is seeking an Identity & Access Management (IAM) Software Engineer II to join our organization as we grow and transform our Technology landscape. Individual will complete advanced end to end engineering tasks for specific system assignments including designing, developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system specifications, consulting with users to determine hardware, software or system functional specifications, managing interaction between the systems and other technical support areas and defining technical requirements and coordinating team resources to solve problems.

Responsibilities

• Develop, implement, and maintain IAM solutions, including identity provisioning, access control, certification, authentication, and authorization mechanisms.
• Troubleshoot, identify, and resolve technical identity and access management related issues.
• Design and develop IAM workflows, policies, and procedures to ensure secure and efficient access management using SailPoint.
• Automate user provisioning and deprovisioning processes to enhance efficiency.
• Define and deploy access control policies, including role-based access control (RBAC), least privilege principle, and segregation of duties (SoD).
• Support periodic access reviews and audits to maintain compliance.
• Perform analysis, design, development, and configuration functions with a high degree of accuracy and speed.
• Perform analysis, assessment and resolution for defects and incidents of advanced complexity and escalate appropriately.
• Build custom workflows and connectors for Identity Management solutions.
• Manage SailPoint certifications.
• Configure, analyze, and socialize IIQ metrics and reports.
• Maintain comprehensive documentation of IAM policies, processes, and configurations.
• Work independently to tackle well-scoped and loosely scoped problems.
• Seek opportunities to expand technical knowledge and capabilities.
• Provide technical guidance and mentorship to less experienced employees.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in computer science or a related field is required.
• Five+ years IT experience.
• At least two years of experience in Identity and Access Management.
• Four years of experience with one or more programming languages such as Java, Python, JavaScript, or C#.
• Experience with Windows, Linux/Unix, scripting (Bash, Powershell, or Perl), LDAP, SQL, and web services.
• Troubleshooting and application enhancement experience for Java/.NET applications.
• Understanding of Object-Oriented Programming concepts.

Nice-to-haves

• Experience with SailPoint is desired.
• Intermediate delivery skills including the ability to estimate accurate timelines for tasks.
• Demonstrated track record of domain expertise including understanding technical concepts necessary to do the job effectively.
• Strong problem solver who ensures solutions are built for the long term.
• Strong communicator who possesses the ability to articulate information clearly and concisely.
• Intermediate leadership skills with the ability to help create a safe environment for others to learn and grow.

Benefits

• Health Insurance: Employees and their eligible family members are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: Access to tools, discounts, and resources that empower you to achieve your wellness goals.
• Volunteer Encouragement: Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.