About the position
Join Walmart as Software Engineer III – Full Stack Customer Care Technology in our Global Technology EBS team. Your work could help over 240 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and belonging, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life. Walmart’s Enterprise Business Services (EBS) is a powerhouse of seven exceptional teams delivering world-class technology solutions and services making a profound impact at every level of Walmart. As a key part of Walmart Global Tech, our teams set the bar for operational excellence and leverage emerging technology to support millions of customers, associates, and stakeholders worldwide. Joining EBS means embarking on a journey of limitless growth, relentless innovation, and the chance to set new industry standards that shape the future of Walmart. As a Software Engineer III – Full Stack Customer Care Technology, you will take ownership of complex development initiatives that modernize and transform our customer care platform. You will lead the design and implementation of scalable, cloud-native solutions across the front end and back end while mentoring team members and driving best practices.
Responsibilities
- Participate in the development of full stack features, from user interfaces to backend services, ensuring scalability, performance, and reliability.
- Build advanced and reusable ReactJS components and high-performance web applications using Redux, TypeScript, NodeJS, and related technologies.
- Implement backend services using Java, Spring Boot, and REST APIs, following best practices in distributed systems.
- Collaborate closely with architects, staff engineers, product managers, and QA engineers to ensure technical alignment and successful delivery.
- Participate in code quality through code reviews, mentoring, and best practices in unit testing, integration testing, and CI/CD.
- Troubleshoot and resolve complex production issues and guide root cause analysis.
Requirements
- 3+ years of experience in full stack software development.
- Expertise in ReactJS, Redux, TypeScript, ES6, NodeJS, and front-end performance optimization.
- Strong backend experience with Java, Spring Boot, REST API design, and microservices.
- Experience in building distributed systems with Kafka or other messaging frameworks.
- Cloud experience (preferably Azure) and deep understanding of CI/CD pipelines (Jenkins, GitHub Actions, or similar).
- Solid grounding in data structures, algorithms, and software architecture.
Nice-to-haves
- Familiarity with CRM platforms or customer support tools.
- Experience with containerization (Docker, Kubernetes) and observability tools.
Benefits
- Health benefits including medical, vision and dental coverage.
- Financial benefits including 401(k), stock purchase and company-paid life insurance.
- Paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit program for full-time and part-time associates.
