About the position
The SDA Tranche 1 SOC role will be responsible for managing and leading a small operations crew and performing real-time satellite operations on complex communications systems. In this role, you will be responsible for, but not limited to, the following: Provide management of and leadership to the operations crew, establish voice, messaging, and data communications for multiple-satellite programs of varying priorities and classifications, configuration and monitoring of displays for computer and network equipment during normal mission operations, multi-program coordination and scheduling using custom software tools, ground system inputs toward overall engineering development and testing, determination and resolution of anomalous conditions, generation of downtime reports and other associated documentation for operational outages, provide inputs to process improvements, provide operational inputs to overall engineering development and testing, support to various operations status, engineering review, and problem boards, and support to ground system development work, working groups, and test and checkout.
Responsibilities
- Provide management of and leadership to the operations crew
- Establish voice, messaging, and data communications for multiple-satellite programs of varying priorities and classifications
- Configuration and monitoring of displays for computer and network equipment during normal mission operations
- Multi-program coordination and scheduling using custom software tools
- Ground system inputs toward overall engineering development and testing
- Determination and resolution of anomalous conditions
- Generation of downtime reports and other associated documentation for operational outages
- Provide inputs to process improvements
- Provide operational inputs to overall engineering development and testing
- Support to various operations status, engineering review, and problem boards
- Support to ground system development work, working groups, and test and checkout
Requirements
- Experience with solving complex and/or parallel problems
- Strong oral and written communication skills and ability to work within a dynamic operational environment
- Strong organizational skills and ability to pivot within a dynamic operational environment
- Proficiency with MS Office products
Nice-to-haves
- Experience with satellite operations
- Experience leading an operational team
- Experience with testing, development work, or system integration
- Collaborative mindset toward continuous process improvement
Benefits
- Flexible schedules
- Competitive pay
- Comprehensive benefits
- Paid Time off benefits
