About the position
As a Software Architect at Salesforce, you won't just design systems – you'll be at the forefront of defining scalable, resilient, and intelligent solutions that power the world's most critical business operations. This is a highly influential role where your technical mastery and strategic vision converge to drive groundbreaking innovation. You'll drive the end-to-end architecture for mission-critical products and services, ensuring enterprise-grade scalability, maintainability, and reliability. You'll craft overarching architectural principles, frameworks, and standards. You'll build marketing tools that connect the world’s largest companies with their customers. You will maintain your coding edge by dedicating approximately 20% of your time to hands-on development, proof-of-concepts (POCs), and validating new architectural patterns. You will partner directly with SVPs, EVPs, and business leaders to translate complex challenges into actionable technical roadmaps. You will leverage your deep expertise in distributed systems, backend technologies, and diverse cloud environments (AWS, GCP, Alibaba) to architect robust and high-performing solutions. You will spearhead the integration of cutting-edge AI components into our platforms, shaping the future of intelligent CRM. You will cultivate a culture of engineering excellence by actively mentoring and guiding a significant number of engineers (20-100+), fostering their technical development and understanding of complex architectures. You will act as a critical liaison, working consultatively across a large engineering organization to improve communication, foster teamwork, and drive technical alignment. You will champion continuous improvement in platform reliability and serviceability, driving research and prototyping of innovative technologies. You will participate in the team’s on-call rotation, applying your deep expertise to resolve complex real-time challenges and ensure highly available services.
Responsibilities
- Drive the end-to-end architecture for mission-critical products and services.
- Craft overarching architectural principles, frameworks, and standards.
- Build marketing tools that connect the world’s largest companies with their customers.
- Dedicate approximately 20% of time to hands-on development and POCs.
- Partner with SVPs, EVPs, and business leaders to translate complex challenges into actionable technical roadmaps.
- Leverage expertise in distributed systems and cloud environments to architect robust solutions.
- Spearhead the integration of AI components into platforms.
- Mentor and guide engineers, fostering their technical development.
- Act as a liaison across a large engineering organization to improve communication and drive technical alignment.
- Champion continuous improvement in platform reliability and serviceability.
- Participate in the team’s on-call rotation to resolve complex real-time challenges.
Requirements
- 15+ years of hands-on software development experience.
- Proven track record of designing, building, and delivering large, complex enterprise-grade projects.
- Understanding of marketing technologies including web tracking and email marketing solutions.
- Mastery across multiple programming languages and platforms.
- Demonstrated expertise in architecting and implementing distributed systems and cloud-native solutions.
- Experience driving research, POCs, and integrating emerging technologies like AI.
- Exceptional ability to craft and deliver strategic technical reports and presentations.
- Proven success in addressing complex performance bottlenecks.
- Strong informal mentorship capabilities.
- Experience in publicly released, multi-release products.
- Proficiency with Agile development methodologies.
- A related technical degree is required.
Benefits
- Time off programs
- Medical, dental, vision
- Mental health support
- Paid parental leave
- Life and disability insurance
- 401(k)
- Employee stock purchasing program
